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Hansel Volkswagen of Santa Rosa

Santa Rosa, CA

4.4
307 Reviews

2951 Corby Ave.

Santa Rosa, CA

95407

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307 Reviews of Hansel Volkswagen of Santa Rosa

November 22, 2023

Service provider Zachary was very thorough and responsive to my questions and gave fair and helpful guidance. More

by KEN@KENKNIGHT.COM
Recommend Dealer
Yes
Employees Worked With
Zachary
Nov 24, 2023 -

Hansel Volkswagen of Santa Rosa responded

We are happy to hear it! Thank you for the wonderful review.

November 22, 2023

They exceeded expectations on the timing and communication on the progress electronically Friendly & over delivered More

by PAUL@4GIBSON.US
Recommend Dealer
Yes
Employees Worked With
Recall notice
Nov 24, 2023 -

Hansel Volkswagen of Santa Rosa responded

Your review means a lot to us. Thank you!

November 21, 2023

Great store and Ernie who assisted us is very professional and made the process easy. More

by TONY121172
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie.
Nov 24, 2023 -

Hansel Volkswagen of Santa Rosa responded

Thank you, Tony. Your review means a lot!

November 15, 2023

All the people at Hansel Volkswagen are kind and courteous. They always provide quality service at fair prices. More

by BOOKSINABOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Logan, Marci Howard, Michael Soriano-Vielma, Stefanie Garzoli, Cristian Gonzalez, Dan McDonnell
Nov 15, 2023 -

Hansel Volkswagen of Santa Rosa responded

Thank you for providing a 5-star review!

November 11, 2023

This was such an easy and quick experience buying my first car. They were able to find something I wanted within my budget More

by BRANCHELIZA4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keana feola
Nov 15, 2023 -

Hansel Volkswagen of Santa Rosa responded

We love easy and quick! Thank you.

November 11, 2023

Everyone was very nice and very knowledgeable about the cars. We weren’t even planning to buy that day but the price was right and Michael did a great job. More

by KP22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marci Howard, Michael Soriano-Vielma
Nov 15, 2023 -

Hansel Volkswagen of Santa Rosa responded

Fantastic! Wishing you miles of fun in your new car.

November 10, 2023

Every one is friendly at this location. Keep Up the great work!! Thank you Zack and Kristen for always taking care of me and my car!! More

by Kfrm999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen and Zack
Nov 15, 2023 -

Hansel Volkswagen of Santa Rosa responded

Thank you! I'll be sure to share your wonderful review with the service team.

November 09, 2023

Classy. Straightforward. Excellent customer service. No surprises. Professional. My only critique is that I need to find 15 words minimum to finish this revi More

by ALEX@TRIPLAB.TECH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ernie Martinez, Marci Howard
Nov 15, 2023 -

Hansel Volkswagen of Santa Rosa responded

Thank you, Alex! We appreciate your business and your kind words. I have shared your review with the team.

November 09, 2023

My car is running great after its service. It has more zip and feels like it’s been finely tuned! All the people in the service department are friendly and professional and go out of their way More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack, Kirsten, Christian , Jason Logan, Marci Howard
Nov 15, 2023 -

Hansel Volkswagen of Santa Rosa responded

It's great to hear your car is running great. Thank you for the review.

November 08, 2023

My experience with this dealer for my car service was wonderful. From the intake personnel to the service man who worked on the car as ll were friendly, helpful and professional. More

by LESLIEAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ronsheimer, Jason Logan
Nov 09, 2023 -

Hansel Volkswagen of Santa Rosa responded

Thank you for working with Hansel Volkswagen! We appreciate your kind 5-star review.

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