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Hansen Motor Company - Service Center

Brigham City , UT

4.7
929 Reviews

929 Reviews of Hansen Motor Company - Service Center

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October 13, 2023

I don't remember meeting Cody Varney. Our salesman was Jeff. He was very kind and helpful. More

by kkmoserfarm
Recommend Dealer
Yes
Employees Worked With
Jordan Read
3.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF NELSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Hansen Motor Company responded

We are very happy to hear that Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

October 11, 2023

The dealership does a good job most of the time, but the last 2 oil changes in our cars. They have left oil handprints on the inside of the windows. More

by Toddlrichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Hansen Motor Company responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Hansen Matt@hansenmotors.com

October 10, 2023

They were fast and thorough. We had to be towed and Dylan did a great job! More

by fergfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Anderson
Oct 11, 2023 -

Hansen Motor Company responded

It's great to hear that Dylan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

October 10, 2023

Hansen Chevrolet has always taken great care of us ! A great experience from buying to service ! More

by melissawilkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Hansen Motor Company responded

Thank you, Melissa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

October 06, 2023

I was given complete information about my work regarding work to be done thanks, for your service More

by bluemagic84404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Hansen Motor Company responded

Thanks for sharing your thoughts about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

October 06, 2023

I have been a loyal customer at the Hansen Chevy dealership for a few years now. My last service visit was very disappointing. I had engine issues for them to look into. they said they could not fi More

by gilbertdanny98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Hansen Motor Company responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen Matt@hansenmotors.com

September 26, 2023

Customer service is great and easy to work with. My pickup was done in the time I was told it would take to change the oil. More

by aknorman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

September 26, 2023

We were traveling home after a summer in PA when our truck went into “limp” mode a total of eight times. The third mechanic that was too busy for us recommended we try Hansen Motor Company in Brigham Ci More

by MamaLesli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Sep 26, 2023 -

Hansen Motor Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hansen Motor Company, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com

September 26, 2023

WE ALWAYS GET GREAT SERVICE AT HANSEN MOTOR. WE LIKE THEM SO MUCH WE DRIVE FROM LOGAN,UATH More

by mwceng
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Hansen Motor Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

September 24, 2023

customer service is the best reason to come to Hansen's. Cody and Jon and always on top of things and do a great job!! More

by ro.baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Hansen Motor Company responded

Thank you for the kind words for Cody and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Matt Hansen Matt@hansenmotors.com

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