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Hanson Subaru

Olympia, WA

4.1
98 Reviews

2300 Carriage Loop SW

Olympia, WA

98502

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98 Reviews of Hanson Subaru

January 02, 2021

Service dept. is a joke. I had a 10:00am appt. on 12/28/2020. I dropped off a 2017 Kia Forte on 12/27/2020 for a large amount of warranty repairs. Tail lights full of water, trunk full of water, and More

by dustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee Jackson, Todd
December 21, 2020

Went to the Express lube on Saturday morning 12/19/20 no appointment necessary?? (RIGHT) Once I was greeted by the staff I was told I would have an hour and one half wait since they had two customers ahead More

by rgreene65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Express lube Greeter
December 14, 2020

So far the experience was very good . Salesperson Rob So far the experience was very good . Salesperson Rob was not to pushy , that’s a big plus and also patient . The follow up appointment with going More

by Kgkuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
December 14, 2020

Had a great experience! Super easy to buy my car, not pushy and exceptional customer service! Found the exact car I wanted online and it was cheaper than in Tacoma where we live. Totally worth the drive! More

by Amy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
November 24, 2020

Scott Heiser, the Service Manager at Hanson Subaru, along with all staff and technicians were very helpful in servicing our 2019 Subaru Impreza. Thank you! More

by bwasner133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Heiser and Scott Graham
November 09, 2020

Mike is the best. I didn’t feel like I was working with a salesperson. He was no pressure, genuine, and helpful.I also appreciate the internet special price, and that I could test drive by myself. More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 06, 2020

Service was thorough and I was given a loaner car due to the length of time the service would take. Price of the service was given up front. More

by chocolatedog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in the service department
September 21, 2020

Aaron Johnson, Sales Associate, was most helpful and accommodating during the final process of purchasing my new 2020 Forester Permium, as was the whole team from start to finish. As this is my 5th sub More

by mary.candy.justice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
July 07, 2020

Jeff Styger, Best Customer Service Manager, It's always pleasant, no hassle and no worry service repair when Jeff Styger, Service Manager, is on the job. Jeff Styger is extremely courteous, prof More

by badgerfootball24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Styger, Service Manager
July 06, 2020

Helpful and friendly. Really there for you, and they want this to be a good experience for the customer. This is our second 2020 Forrester. My husband purchased his a few m More

by carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
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