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Harbin Automotive

Scottsboro, AL

4.6
1,959 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,959 reviews

September 22, 2023

I drive from Huntsville for my oil change and service for years always treat me right More

by TADBETH04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
September 22, 2023

The service was great and the people were very helpful in every way. Hope to do more business with them. More

by JEANONELSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Warren, MICHAEL HANCOCK
September 20, 2023

If you are looking to buy a new car ask for Jonathon Bradford. He is an excellent salesmen. More

by PAM.KIRKLAND23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Hancock
September 20, 2023

I’ve bought from Harbin a couple of times and probably will again one day. They are friendly and helpful. More

by AMYKAY0521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MICHAEL HANCOCK
September 19, 2023

All the other times I've been there service has beedone in a timely manner. This time I was told my car would be ready in 2 to 3 days. 3 and half weeks later it was finally ready. Every time I called withi More

by MTECHLOWEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden Gray
September 18, 2023

Had a good experience working with Anthony as he provided all the information and pictures needed to make a decision on the used car. As I travelled in from St. Louis, he provided accommodation to pick me u More

by MATTHEW.DOMIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony with Used Car Sales
September 16, 2023

Our car sat for 8 day without being looked at. When we called all we heard was excuses. Another week went by with no progress so we came and got it. Overall a miserable experience. Lee Netterv More

by LTNETTERVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Davis, Hayden Gray
September 15, 2023

I was suppose to be there for a oil change at 7:30 and they were very prompt about getting the oil change and after checked the recall. very friendly people. More

by ACROGERS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Dylan Farmer, Regina Hancock
September 15, 2023

Miss Regina went above and beyond to get my car in before the estimated appointment time because we had to get back-and-forth to work She kept me informed about the progress of my car and got my car earlier More

by BROCKMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Dylan Farmer, Regina Hancock
September 14, 2023

Great customer service. Very prepared and courteous. Answered all questions. Could not have asked for a better experience! More

by ROXANNRICHARDSON34
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
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