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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

November 21, 2018

Five purchases with excellent Service, with Bobby Card. I have purchased five different vehicles from this dealership with the assistance of Bobby Card and Michael Curry. Excellent and positive attitudes an More

by JAMES.B.LULADAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Lorreta Painter
Nov 26, 2018 -

Harbin Automotive responded

We’d like to thank you for your feedback, James! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

November 19, 2018

Great! They went out of their way to help make sure I had everything I need! I would definitely recommend them to anyone in my local area looking to purchase More

by NRMX89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Craig Davis
Nov 19, 2018 -

Harbin Automotive responded

Thank you for your review! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Harbin Automotive. Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. We wish you safe travels in your new ride and look forward to seeing you again soon!

November 19, 2018

2nd purchase this year Our 2nd purchase this year. Craig is the BEST. Look forward to our next Harbin Automotive experience. 4 thumbs up (would be more but that all me and t More

by Micandsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Nov 26, 2018 -

Harbin Automotive responded

Thank you for giving us this review! We highly value customer feedback and we appreciate you taking the time out of your day to share your awesome experience. We're very pleased to know that Craig took great care of you! We look forward to doing the same with you again.

November 16, 2018

Great service, got my truck in quickly Windshield wiper switch wouldn’t turn off. They got me in the next day and had it repaired by 3:30 in the afternoon. We live in Huntsville and prefer More

by JMILLE8321
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter
Nov 19, 2018 -

Harbin Automotive responded

We’d like to thank you for your feedback! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

November 13, 2018

Unprofessional Took over a month to get a repair done. During that month period I would drop the car off and pick it back up, drop it off and pick it back up, over a More

by ronswife07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Mcallister
Nov 16, 2018 -

Harbin Automotive responded

Thank you for your review. First and foremost, we sincerely apologize for your experience with us. We appreciate hearing this feedback but we are very discouraged to hear that this is how your experience went. We never intend for our customers to leave our dealership unsatisfied. We hope you may return to us in the future, thank you again for the feedback.

November 13, 2018

Quick and perfect Used their quick lube for my first service on my Raptor. I was in and out super fast. They also sent my vehicle over for a warranty issue and took More

by Bob Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan, Jay Penney
Nov 14, 2018 -

Harbin Automotive responded

We’d like to thank you for your feedback, Bob! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

November 12, 2018

Truck Purchase I shopped in person twice and multiple times on line. I wasn't exactly sure what I wanted and was sorta bouncing around. Due to the great selection, a More

by ALBEACHBUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Craig Davis
Nov 13, 2018 -

Harbin Automotive responded

Thank you for the great rating and review! Hearing how we provided our customers with the utmost customer satisfaction is great news. We strive to work closely with our customers to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

November 12, 2018

Ford focus Cars are over priced, felt pressured. Car I took to be fixed is still having the same problems as it did when I took it to be fixed. Wouldn't recommen More

by BRIAGARNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Bradford, Chad Mcallister, Anthony Manning
Nov 15, 2018 -

Harbin Automotive responded

Hello. First and foremost, we sincerely apologize for your experience with us. Thank you for this vital information, we appreciate hearing this feedback but we are very discouraged to hear that this is how your experience went. We never intend for our customers to leave our dealership unsatisfied. We hope you may return to us in the future, thank you again for the feedback.

November 08, 2018

Great Friendly staff and Mr Mayes worked hard to get us what we wanted! Thanks Blake for a great experience buying our new F-150. I would recommend Harbin A More

by RAYNLAURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mayes, Michael Curry
Nov 09, 2018 -

Harbin Automotive responded

Thank you for the great review, we always appreciate hearing customer feedback! We're very pleased to know that Blake was able to make your experience with us a great one. If you have any automotive needs in the future, we’d be more than happy to be of service again. Thank you for your time and business. We hope you enjoy your new F-150!

November 08, 2018

Service Great friendly service very helpful and not pushy I will return for my next purchase this was the third vehicle I have purchased in 3 years and it’s a More

by Speedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Michael Curry, Bobby Card
Nov 09, 2018 -

Harbin Automotive responded

We’d like to thank you for your feedback! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

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