Harbin Automotive

Sensor and recall Harbin ordered sensor. I made an appointment to get it put on and they installed it and also satisfied the door recall on my truck. Harbin ordered sensor. I made an appointment to get it put on and they installed it and also satisfied the door recall on my truck. More

Great They are always great with my car. Everyone is always so friendly. If I ever buy another brand new vehicle I will definitely go back here. They are always great with my car. Everyone is always so friendly. If I ever buy another brand new vehicle I will definitely go back here. More

Awesome Everyone is so friendly and courteous, quality workmanship!!! It’s almost like being home around people who care for company !!! My hat is off to the Everyone is so friendly and courteous, quality workmanship!!! It’s almost like being home around people who care for company !!! My hat is off to the Harbin family for the continuation of making doing business with them is pleasurable. Buddy Harbin would be proud!!!! More

Service department took truck in for oil change. Serviceman was going to air in my tires before I stopped him. I told him I have nitrogen in the tires(per green stems) took truck in for oil change. Serviceman was going to air in my tires before I stopped him. I told him I have nitrogen in the tires(per green stems). They charged me three times the amount to top off my tires that I paid to get them done. I bought the truck there but I don’t have to get it serviced there. Mechanics are not experienced, did not let me know the charges for the nitrogen before they put it in. I believe in supporting the local economy by using business in my city but I am making an exception with harbin’s dealership! I will not use them again nor will I recommend then to anyone else! More

Truth and Honesty You don’t find those two things very often when buying a vehicle. Guys went above and beyond finding the vehicle I wanted. Jay did a great job and I a You don’t find those two things very often when buying a vehicle. Guys went above and beyond finding the vehicle I wanted. Jay did a great job and I appreciated Angie’s quick responses after hours on my initial inquiry. I drove over 2 hrs to meet with them. More

Ford F150 This was my 3rd F150 from Harbin. Great people. Highly recommend them. The whole process was completed in a couple hours while we went to breakfas This was my 3rd F150 from Harbin. Great people. Highly recommend them. The whole process was completed in a couple hours while we went to breakfast. More

Need to get each employee on the same page! I have something I didn't like the last time I was there, but more than 25 words minimum, I was told something different by each person at the count I have something I didn't like the last time I was there, but more than 25 words minimum, I was told something different by each person at the counter More

Awesome Service Best customer service I have ever seen. I will always come here for service and sales. This is a top notch facility that never forgets a customer. Best customer service I have ever seen. I will always come here for service and sales. This is a top notch facility that never forgets a customer. More

Sold vehicle out from under us Drove over an hour to dealership. They called us 3 times and we told them that we were on the way. They said great we will pull it in front for you. W Drove over an hour to dealership. They called us 3 times and we told them that we were on the way. They said great we will pull it in front for you. When we got there they told us that someone had just drove in saw it and told us that it was first come first serve and sold it to someone else. If it was first come first serve then we should have been given the first option since they had pulled it in front for us. We will not purchase or recommend to anyone. More

Very aggravating Most confusing and frustrating car purchase I’ve ever made. I will not recommend them to anyone. And the check engine light came on a week after purc Most confusing and frustrating car purchase I’ve ever made. I will not recommend them to anyone. And the check engine light came on a week after purchasing vehicle. More