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Harbin Automotive

Scottsboro, AL

4.6
1,959 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,959 reviews

August 15, 2018

Harbin was spot on Had a great experience at harbin and you will also The sales person Blake mayas was able to answer all questions I had very friendly with no xxxxxxx More

by COVERDEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mayas, Michael Curry, Bobby Card
Aug 16, 2018 -

Harbin Automotive responded

We'd like to thank you for your feedback! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

August 15, 2018

Great Place Easy scheduling. Short wait period. Excellent service. Very friendly staff! I started to go someplace else but now I'm sure glad I didn't! More

by SESNURSE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Aug 16, 2018 -

Harbin Automotive responded

Thank you for choosing Harbin Automotive, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly here. We look forward to seeing you in the future! Thanks again.

August 14, 2018

Easy to deal with. From the internet sales staff to the salesman., and then the paperwork, this was a great experience. My family will definitely shop at Harbin again. More

by LUKEMCKAY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie and Jason, Bobby Card, Daniel Justice
Aug 15, 2018 -

Harbin Automotive responded

Thank you for giving us this review! We highly value customer feedback and we appreciate you taking the time out of your day to share your awesome experience! If you have any automotive needs in the future, we’d be more than happy to be of service again.

August 13, 2018

Totally satisfied! There is a reason I have been a loyal Harbin Automotive customer for almost twenty years. Service and selection are awesome. When I decided to buy a n More

by DBUTLEREMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Loyd, Mark Warren, Jamie Smith
Aug 14, 2018 -

Harbin Automotive responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Harbin Automotive. Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so nice to hear that both Mark and Jamie helped make your experience such a positive one. We wish you safe travels in your new Ford C-Max Hybrid and look forward to seeing you again soon!

August 13, 2018

Used purchase Harbin Ford had a great selection of used F-150s that drew me to their dealership from the Chattanooga area. My salesman, Jay, was awesome! He was More

by FirstFordGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Penney
Aug 14, 2018 -

Harbin Automotive responded

Thank you for giving us this review! We highly value customer feedback and we appreciate you taking the time out of your day to share your awesome experience. We're very pleased to know that Jay took great care of you! We look forward to doing the same with you again.

August 09, 2018

Great fast car buying Craig was very easy and great to work with. I sent him the truck that I wanted and he sent me a detailed video of it to make sure it was to my liking. More

by JTOWNSEND2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Aug 10, 2018 -

Harbin Automotive responded

Thank you for your feedback! We're very pleased to know that Craig took great care of you! We look forward to doing the same with you again.

August 08, 2018

Second vehicle and same wonderful service This is by far the best dealership I’ve ever done business with. All the people are very friendly and willing to help in any way possible. More

by BURNS.STEVEN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Harbin, Francisco Paz
Aug 09, 2018 -

Harbin Automotive responded

Thank you for your feedback! We highly value customer feedback and we appreciate you taking the time out of your day to share your experience. If you have any automotive needs in the future, we'd be more than happy to be of service again.

August 07, 2018

Lincoln zephyr recall My car was taken in on Friday and was ready to be picked up on Saturday! We weren’t expecting the vehicle back until Thursday. More

by trutnfn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter
Aug 07, 2018 -

Harbin Automotive responded

Thank you for giving us this review! It’s so great to see that you feel our dealership is a 5-star worthy one. Our staff works very hard to ensure that each and every one of our customers leaves our dealership feeling satisfied and we’re glad we were able to do so with you. Thank you for choosing us, we would be honored to serve you again!

August 07, 2018

Was all around amazing Wouldn’t wait to go anywhere else for my car needs. Outstanding staff and mechanics. Clean environment everyone is friendly. High quality service! Wil More

by CAROLANNE.PAINTER91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter
Aug 07, 2018 -

Harbin Automotive responded

Thank you for this awesome review! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We hope to see you again soon!

August 07, 2018

Great Experience The Laura and Loretta on the Quick Lube desk are fantastic and knowledgeable people. I am well satisfied with the service techs performance. Geoff, Ch More

by mstout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Chad Mcallister, Geoff Vosen, Lorreta Painter, Laura Ryan
Aug 08, 2018 -

Harbin Automotive responded

Thank you for giving us this awesome review! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

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