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Harbin Automotive

Scottsboro, AL

4.6
1,959 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,959 reviews

July 26, 2018

Great Experience! The staff at Harbin Automotive was great! I dealt with Craig, he answered every question I had on the F150s . He was easy to talk to and super nice. T More

by BLAKELYNN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Craig Davis
Jul 26, 2018 -

Harbin Automotive responded

Thank you for giving us this review! We’re very excited to hear that you enjoyed your experience with us! Our staff strives to provide the best customer service possible and we’re so happy to hear we accomplished that with you. If you have any automotive needs in the future, we’d be more than happy to be of service again.

July 26, 2018

Service I'm very unhappy!! Struts changed and the mechanics ruined the electrical wiring. They didn't want to take care of it then. I had to get a man friend More

by RHONDA.KOEHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Odom in Sales., Chad Mcallister, Geoff Vosen
July 25, 2018

Friendly employees with great customer service Even though we experienced a couple of glitches in the credit application process (no fault of the dealership), we felt comfortable with the entire pr More

by JJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Edmonson, Francisco Paz, Daniel Justice
Jul 25, 2018 -

Harbin Automotive responded

Thank you for giving us this review! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy! We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

July 24, 2018

Working for a positive outcome Friendly and courteous service . Great deal on a used truck have an issue after bringing truck home got it in to the service department in a day fixe More

by KLPKING427@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Daniel Justice
Jul 25, 2018 -

Harbin Automotive responded

Thank you for your review! We’re very excited to hear that you enjoyed your experience with us! If you have any automotive needs in the future, we’d be more than happy to be of service again!

July 19, 2018

Impressed and much appreciative Anthony was honest and helpful. The staff worked with me to get me the deal that I needed. My daughter's first car is a gem and she loves it. When More

by KARENWARNOCK27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Win Harbin, Bobby Card, Anthony Manning
Jul 19, 2018 -

Harbin Automotive responded

Thank you for giving us this review, Karen! We highly value customer feedback and we appreciate you taking the time out of your day to share your awesome experience. We're very pleased to know that Anthony took great care of you! We look forward to doing the same with you again.

July 18, 2018

Thank you, Harbin Automotive! Great Prices, Great Service, Great People. The best of the best to purchase a new or used vehicle from. One of a kind tailored experience. More

by JTCOMBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Devan Bordner
Jul 19, 2018 -

Harbin Automotive responded

Thank you for your feedback! We’re very excited to hear that you enjoyed your experience with us! Our staff strives to provide the best customer service possible and we’re so happy to hear we accomplished that with you.

July 18, 2018

courteous Took my truck in for key and programming the service department got right on it and i was on my way within 30 minutes. Very good people to deal with. More

by NRECTOR62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Jul 19, 2018 -

Harbin Automotive responded

Thank you for your review! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy.

July 17, 2018

Had a great person helping me find the right car. Thank you I had a great experience. Thank you so much Fenchy Paz for helping me find the right car. I will definitely shop here again. I love my new car. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Edmonson, Rhett Butler, Francisco Paz
Jul 18, 2018 -

Harbin Automotive responded

Thank you for giving us this review, Linda! We're thrilled to hear that Fenchy took great care of you and we look forward to doing the same with you again. We hope you enjoy your new ride!

July 17, 2018

Amazing!!! This is the best customer service I have ever received. The team was very helpful and the establishment was beyond clean. I would reccomend to anyone More

by Kristen.Wynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Edmonson, Francisco Paz, Anthony Manning
Jul 18, 2018 -

Harbin Automotive responded

Kristen, thank you for your review! We’re very excited to hear that you enjoyed your experience with us! Our staff strives to provide the best customer service possible and we’re so happy to hear we accomplished that with you.

July 12, 2018

Great dealership Jay Penney and the guys at Harbin are the bomb. I made an appointment on Saturday evening with Jay to look at a 2013 Ford F150. During my visit Jay an More

by PINKHENDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Angela Owens, Bobby Card, Jay Penney
Jul 12, 2018 -

Harbin Automotive responded

Thank you for your great review! We appreciate your honest words about us and cant wait to have you back again for future visits!

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