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Harbin Automotive

Scottsboro, AL

Overview
Reviews
4.6
1,959 Reviews
Call Dealership (256) 676-6957
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564 Micah Way

Scottsboro, AL

35769

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Showing 1,959 reviews

December 03, 2023

If I could give less than one star I would. Horrible from beginng to end. More

by ARCSARA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 05, 2023 -

Harbin Automotive responded

Sara, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Team at Harbin Chevrolet

Helpful
December 02, 2023

Fair, I did not feel I got the best price on my Ranger that was traded in. Overall, the people involved were nice. More

by 1DOGLYDOG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Ethan Jolley
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Dec 04, 2023 -

Harbin Automotive responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Team at Harbin Chevrolet

Helpful
December 01, 2023

Great people to deal with, always so helpful. I definitely recommend Harbin for all your vehicle needs. More

by MIKE_MAYHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Regina Hancock
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Dec 04, 2023 -

Harbin Automotive responded

Thank you so much, Mike, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Harbin Chevrolet

Helpful
December 01, 2023

Fantastic service! Everyone goes out of their way to make sure things go well The pick up service is so convenient!! More

by SCOTT.PARR
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Chad Mcallister, Bobby Card, Anthony Manning, Mike Mayhan, Brandon Shelton, Regina Hancock
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Dec 04, 2023 -

Harbin Automotive responded

Thank you for taking the time to leave a positive review, Scott! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Team at Harbin Chevrolet

Helpful
December 01, 2023

Matt took the worry out of a replacement car purchase. He was kind, courteous, understanding and patient. I am thankful he met me in the parking lot. More

by TRACYLCREWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MICHAEL HANCOCK, Matt Norris
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Dec 04, 2023 -

Harbin Automotive responded

Tracy, thank you for taking the time to share your kind feedback about Matt. Each employee is a valued member of the Harbin Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Team at Harbin Chevrolet

Helpful
December 01, 2023

Regina was Awesome! ! She was very friendly professional and kept me updated on my truck!! Regina is the Bomb!! More

by Motorboating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Mike Mayhan, Regina Hancock
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Dec 04, 2023 -

Harbin Automotive responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Regina does for Harbin Chevrolet and our customers. Hope to see you again soon! Sincerely, The Team at Harbin Chevrolet

Helpful
December 01, 2023

Great communications from Dylan and Craig Friendly and informative. Made the service as easy as possible. Thanks More

by BRADLEYLSLOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Dylan Farmer
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Dec 04, 2023 -

Harbin Automotive responded

Hi Bradley, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Team at Harbin Chevrolet

Helpful
December 01, 2023

Mark was very excited to help. He was a pleasure to work with. Thank you More

by KATIED24
Recommend Dealer
Yes
Employees Worked With
Mark Warren, MICHAEL HANCOCK
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Dec 04, 2023 -

Harbin Automotive responded

Thank you for leaving us this great review! We are very happy to hear that Mark could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Harbin Chevrolet

Helpful
November 30, 2023

Dylan was very helpful and friendly. He answered all my questions about the service provided. More

by KTBIRDIEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
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Helpful
November 29, 2023

Traded in my 2018 F150 for a 2019 Dodge Ram Laramie. Daniel Sanders did a great job getting me the best deal. If I’m ever in the market for another vehicle, I will definitely be a return buyer. More

by BJFTIDEFAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Sanders , Angela Owens, MICHAEL HANCOCK
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