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Harbin Automotive

Scottsboro, AL

4.6
1,959 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,959 reviews

October 30, 2023

Servicing your new Ford couldnt be easier than with Harbin Fords Service Department. Picked up my new Ford, serviced the vehicle, and returned it ready to go. I highly recommend Harbin Ford. More

by ALAN.MANTOOTH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Atchley
October 28, 2023

Thank you for being so quick to want to right the wrongs and getting my car back up to par. More

by SHANNANRHEAL
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Dylan Farmer
October 28, 2023

I can't speak for everyone at Harbin but Dylan Farmer is like a majestic wild stallion that they tamed to provide world class customers service. He is like Oprah, you get great customer service, you get gre More

by WADE.ETHERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
October 28, 2023

Great place to buy a new vehicle these guys are pros and very customer focused. Will work hard to give you the best deal on new and used. Thank you Harbin Ford. More

by SFRENCH61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Anthony Manning, Eric Franks
October 27, 2023

Amazing! Very understanding of my concerns and willing to work with me. Management and sales department. More

by MIRANDAWATSON44
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Craig Davis
October 27, 2023

After 9 hours I was tired of asking for prices and service. Pick up was a horrible experience. The credit card they assigned and decided to put my bill on was a horrible experience. They left dirty s More

by CLCLUGSTON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey, Brandon Shelton
October 25, 2023

Honest, helpful, friendly and willing to give me information needed to make the best choice in selection of a vehicle. It was very nice knowing they would help me through the process which eliminate More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tylor, Lee Bradford, Jay Penney, Eric Franks
October 25, 2023

Crazy inflated prices for the simplest task, always looking for the upsell. They do great work but you better have some deep pockets. However Dillon was nice and understanding. More

by MARCUSHOBSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Farmer
October 24, 2023

Great place to buy a vehicle. Mark was my salesman and he was super helpful. They had me in and out in little time so I’d recommend this place to anyone. More

by CLINTONWEDDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Jay Penney
October 24, 2023

Easy to set up appointment online, greeted immediately and servicing was done in a timely manner. Very satisfied. More

by KAMPS444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
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