Back

Harbor Chevrolet

Long Beach, CA

4.8
2,057 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

Directions
Sort by

2,057 Reviews of Harbor Chevrolet

February 24, 2024

Chris Lopez was amazing and went out of way to make my experience absolutely seamlessly. Chris was amazing and kept in the know of what and when my car would be done! More

by jbirdy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
February 24, 2024

I like this dealership as far as dealership go, but they could have called back sooner to let me know what was happening with my car. More

by gej
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
February 19, 2024

I love taking my truck to get service at this dealership. I love the service that I got from Victor Jimenez. I will definitely take my truck again with him. More

by Vianeysanchez61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor JImenez
February 11, 2024

Victor was the best service rep I’ve had out of the 8 years I’ve been getting my vehicle serviced More

by Gav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor JImenez
Feb 12, 2024 -

Harbor Chevrolet responded

Thank you for your kind words about Victor! We're thrilled to hear that he provided the best service experience for you in the 8 years of getting your vehicle serviced. We truly appreciate your loyalty, and if there's anything else we can do for you, please feel free to let us know.

February 09, 2024

I was not 100% satisfied with the service. 2 hr service turned into 3 hrs with no follow up. The tire rotation should have taken a lot less. I was told there was a recall which I was not aware More

by Cypress.23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Feb 12, 2024 -

Harbor Chevrolet responded

We apologize for the extended service duration and lack of communication during your recent visit. Your feedback is valuable, and we're addressing these issues internally to improve our service. We appreciate your understanding and hope to provide a more positive experience in the future.

February 07, 2024

Victor is very informative and helpful. Im thankful that he walked me through the troubleshooting and gave me the confidence that im being taken care of. More

by Sire
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor JImenez
Feb 12, 2024 -

Harbor Chevrolet responded

Thank you for sharing your positive experience with Victor! We're delighted to hear that he provided informative and helpful assistance, guiding you through troubleshooting and instilling confidence in our care. If you have any more questions or need further support, feel free to reach out. We appreciate your trust in us.

February 01, 2024

Very smooth and convenient as well high-quality service! Overall Sales, finance and service were high quality! More

by lgutierrez6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Garcia, Elton Essler
Feb 12, 2024 -

Harbor Chevrolet responded

Thank you for the positive feedback! We're thrilled to hear that you had a smooth and convenient experience with our sales, finance, and service teams. Providing high-quality service is our priority, and we appreciate your acknowledgment. If you have any further needs or questions, please don't hesitate to reach out. Safe travels and thank you for choosing us!

January 31, 2024

This was my first maintenance check up, and it was an excellent experience. I was in and out within the hour. Chris always provides exceptional service! More

by Work4Results
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor JImenez
Feb 01, 2024 -

Harbor Chevrolet responded

We're delighted to hear that your first maintenance check-up with us was an excellent experience! It's fantastic that Chris provided you with exceptional service, ensuring a swift and efficient visit. Thank you for choosing us, and we look forward to continuing to provide top-notch service for your vehicle in the future.

January 25, 2024

I was very pleased with my experience at Harbor Chevrolet. Everyone was so friendly and helpful. John Bunch found me the car I wanted. He took the time to set up my onstar and phone. He was great a More

by Heidim
Recommend Dealer
Yes
Employees Worked With
Kyle, Luis Esquivel, John Bunch
Feb 01, 2024 -

Harbor Chevrolet responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Harbor Chevrolet. It's fantastic that John Bunch went above and beyond to ensure you got the car you wanted and helped with the setup. We appreciate your recommendation and look forward to serving you again in the future.

January 25, 2024

Made appointment for 10am. Was assisted by 10:23 and my oil change was completed and car returned to me at 11:50. When I asked if they gave military discount I was told that th More

by C. W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Feb 01, 2024 -

Harbor Chevrolet responded

Thank you for sharing your experience. We apologize for any confusion regarding the military discount and any inconvenience caused by the miscommunication. We appreciate your feedback and will address this issue to ensure better communication in the future. If you have further concerns, please reach out to our customer service team.

1
...