Harbor Chrysler Jeep Dodge, Inc.

My name is Damon Gleason, I'm the General Manager of Harbor CJDR if you have any concerns or not satisfied with our service please call me directly at 360-538-8626. I will be happy to help resolve any q Harbor CJDR if you have any concerns or not satisfied with our service please call me directly at 360-538-8626. I will be happy to help resolve any questions or concerns. Thank you for your business. More

Great place to purchase a new or used vehicle... friendly staff easy to work with... service dept is great to ... shuttle if you just want to leave vehicle and pick up later ... very convenient!!! staff easy to work with... service dept is great to ... shuttle if you just want to leave vehicle and pick up later ... very convenient!!! More

Poor warrenty service (Note to 5-Star Dodge in Aberdeen) I am not sure where to start, but I am not impressed with your service department. I'm an educated fella, life and (Note to 5-Star Dodge in Aberdeen) I am not sure where to start, but I am not impressed with your service department. I'm an educated fella, life and school, having been a NAPA parts man/machinist for 16 years, a Snap-On dealership owner, and ran a small car lot before returning to school and am fairly successful in my current profession. Been there...done that. Almost 2 weeks have passed since my Ram was brought into your dealership on a flatbed. I didn't buy from 5-Star, simply because you didn't have what I what I wanted for the price I needed. Should not matter. This is a Dodge/Ram warranty issue. As of today, and for the past almost 2 weeks, my perception is, your service department has put my truck on the back burner and, while I'm a tough guy to get past understanding and into the pissed off mode, you have succeeded. I have been told for the past several days that you are still waiting to hear from Ram how to proceed. There is no reason for the balony....I am obviously not a priority, rather quite the opposite, because I did not purchase the vehicle from 5 Star. I am, by nature and by training, a patient, understanding fella. I worked in the automotive industry longer than I have been in education. I get it....things take time but this is a travesty. That time has passed. Is there a reason this issue cannot be resolved as soon as possible? I will be a car buyer for years to come but am totally unimpressed with the poor service and communication I have received from 5-Star so far. I know when my first old, 2004 Dodge 2500 hemi lost a valve spring, costing me a head, cylinder, manifold, it was taken in and dealt with with pride and a degree of urgency, by the Dodge dealer in Aberdeen at that time. If that was 5-Star at the old Dewayne Deweese location, kudos. Should have kept it up. That is customer service. I would appreciate your attention to my issue. I will contact Ram Corporate to see if this issue can be facilitated. BTW....takes a lot..A LOT...of poor service to get me to this point. I look forward to your attention to this matter. More

Best customer service I won't even go anywhere else even just for an oil change. Very professional in all aspects from greeting customer to the follow through to make sure I won't even go anywhere else even just for an oil change. Very professional in all aspects from greeting customer to the follow through to make sure everything is just what you asked for. Also advising thoroughly what may be needed in the near future for maintenance. The Best! More

very friendly Love the Jeep, but just a little disappointed in the mileage it gets per gal. Was expecting at least 27 mpg but very lucky if we get 23 mpg. Love the Jeep, but just a little disappointed in the mileage it gets per gal. Was expecting at least 27 mpg but very lucky if we get 23 mpg. More

Friendly and efficient This is a great group of people to work with. This was my daughters first car and they took the time to help her find what she wanted, put the deal t This is a great group of people to work with. This was my daughters first car and they took the time to help her find what she wanted, put the deal through in record time and she loved the experience and car. Thank you to Damon Gleason and Jeff Timmons! More

Never had such a pleasant car-buying experience Everyone works together at this dealership to make sure the car you are looking at has the features that are most important to you. Our salesman was Everyone works together at this dealership to make sure the car you are looking at has the features that are most important to you. Our salesman was so knowledgeable and fun to work with. It was such a pleasure to have everyone ask what we wanted and needed. Harbor Chrysler Jeep Dodge has a loyal customer for life. Highly recommend them!! More