Harbor Hyundai

Jake made me feel right at home I really enjoyed having Jake as a service representative. We had a nice chat and he provided me with all of the information I needed to have my car s I really enjoyed having Jake as a service representative. We had a nice chat and he provided me with all of the information I needed to have my car serviced. And, he saved me money with some discounts that I was not aware of when booking my appointment. Great service every time I come to Harbor Hyundai! Thanks to all of the staff. More

Great Buying Experience This is the second time I have purchased a Genesis with Mike Casalegno. He was professional and cut short a weekend trip to meet me for a Sunday d This is the second time I have purchased a Genesis with Mike Casalegno. He was professional and cut short a weekend trip to meet me for a Sunday delivery. More

Lied to about wait time and service completion I recently visited for an oil change with an appointment time of 9:40 am. I show up at 9:30am and also bring up the low tire pressure on my vehicle. R I recently visited for an oil change with an appointment time of 9:40 am. I show up at 9:30am and also bring up the low tire pressure on my vehicle. Rodrigo assures me they will look into it and states I'm also due for a tire rotation. I agree to the services and am told a time of 1 1/2 hour wait time (THIS WAS A LIE) At 12pm (2.5 hours later) I'm notified that there is a nail in the tire and it needs to be patched. I agree to have it patched and am told it will only take a moment longer. At 1:10pm Rodrigo works on the paperwork and states the car should be out momentarily, I pay for the service and state I don't want the car washed I just want to leave (now having been there for 3+hours). Rodrigo states he is leaving for lunch and will make sure they bring the car around shortly. After waiting like a fool I come to find the car isn't even done. I had to approach another employee to find out what was taking so long. It turned out that the patch on the tire hadn't been done and was barely being worked on. I was beyond upset finding out that Rodrigo left for lunch knowing my car wasn't even ready and allowing me to waiting even more time with out so much as a courtesy of informing me of the situation. I left by 1:50pm. THATS OVER 4 HOURS FOR A SIMPLE SERVICE!!!!! I've been going to this dealership since the purchase of my 2 vehicles and never have I dealt with a situation like this where I am just repeatedly lied to on wait time and alleged completion of car service. I am truly disappointed. More

Good service I had a good experience with Harbor Hyundai. Also very friendly and courteous. They always take good care of me when I come in, thank you!. I had a good experience with Harbor Hyundai. Also very friendly and courteous. They always take good care of me when I come in, thank you!. More

Pleasant Buying Experience After doing extensive research and fielding quotes from various services I worked with Doug at Harbor on a prospective transaction. This was precluded After doing extensive research and fielding quotes from various services I worked with Doug at Harbor on a prospective transaction. This was precluded a day earlier with a test drive at Harbor Hyundai in which Johnny provided my wife and myself with a no hassle experience. Doug was straight forward on the pricing and I made an appointment the next day. Being that we were short a vehicle he offered to come pick me up and take me to the dealership so we could finalize the deal. Although that was not necessary, the next day I arrived and the the deal was completed in a relatively short amount of time. The price for the Tucson was as good if not better than those of major car buying services. At no time did I feel pressured and Doug made sure that I was comfortable. I was introduced to the Service Department on my way out as well. Definitely worth the time and effort. More

Quality Service I take my car in for maintenance and they greet me right away and have the service done in a timely manner. They have excellent customer service and d I take my car in for maintenance and they greet me right away and have the service done in a timely manner. They have excellent customer service and do quality work. More

Service call Had a problem with car stalling, they checked it out right away to make sure that it was not due to recent recall. It wasn't, Esteban helped helped, Had a problem with car stalling, they checked it out right away to make sure that it was not due to recent recall. It wasn't, Esteban helped helped, very nice and informative. We have been there several times and have always had a great experience. More

2016 Tucson - JN Review Thank you, Cesar! You were awesome! Ruben - thanks for following up with me so quickly and providing me with a quick internet quote. Out of 10 dealers Thank you, Cesar! You were awesome! Ruben - thanks for following up with me so quickly and providing me with a quick internet quote. Out of 10 dealers, you were the only one to call me and send me an online quote. It's the most important things to earn business; provide clients with quotes right away and call them. You did the right thing! More

Quick & Painless I went to the dealership to look into a Genesis lease. I was met by James Kraft, an experienced and knowledgeable agent. He and the Loan Dept. made th I went to the dealership to look into a Genesis lease. I was met by James Kraft, an experienced and knowledgeable agent. He and the Loan Dept. made the transaction quick and easy. More

Service Department is Outstanding The service department always does an excellent job in serving my car. They complete the job in a timely manner, they are friendly, and the price is w The service department always does an excellent job in serving my car. They complete the job in a timely manner, they are friendly, and the price is what is quoted More