Harbor Hyundai

I called Harbor Hyundai on 12-7-11 evening looking for a red Elantra for my son- I spoke with James Kraft- sales. He took my name and number and promptly called me back after he checked the lot for the col red Elantra for my son- I spoke with James Kraft- sales. He took my name and number and promptly called me back after he checked the lot for the color I was looking for. He proceeded to inform me that he was able to do a dealer trade and the red Elantra would be avail. the following day. 12-8-11 my husband and I went to Harbor Hyndai and purchased the car after test driving it and we were quite impressed with the customer service. We usually dread going to buy a car due to the high pressure sales pitch and haggling over the price. We were pleasantly surprised at the no pressure, friendly, thorough explanation of the car and all its ammenities. I must commend Hyundai in general for their customer service, I've been to several Hyundai dealerships and all had excellent customer service. Our son was thrilled with the car!! Thank you!! More

My experience with Harbor Hyundai was definitely a great My experience with Harbor Hyundai was definitely a great one! This is the first time that my car shopping experience was smooth, easy and quite enjo My experience with Harbor Hyundai was definitely a great one! This is the first time that my car shopping experience was smooth, easy and quite enjoyable. I'm glad to see there is still honesty and integrity in the individuals that sell/lease cars. What a breath of fresh air! I will definitely be referring anyone looking to buy/lease a car to Eric and Harbor Hyundai of Long Beach. The drive to Long Beach is more than worth it! And I will continue to make that drive to have my car serviced there. Eric was straightforward, honest and courteous! There was no pressure or hassle. If I could give out more than 5 stars, I would! Anyone looking for a Hyundai, don't waste your time going to any other dealership. I went to a couple before coming here and was not impressed with their pricing or service. If you do your research you will see Harbor Hyundai is the only one with all rave reviews and there are good reasons why! I love my car and really LOVED my car buying experience! More

Mike Casalegno was incredible. No hassle, no pressure, and felt comfortable throughout the purchase process (which was not long at all). I visited many dealerships and wish I would have come here first! I and felt comfortable throughout the purchase process (which was not long at all). I visited many dealerships and wish I would have come here first! I will definitely recommend to everyone I know! Thank you Mike and Harbor Hyundai! More

Mike was amazing! I had been looking at several vehicle options to replace a gas guzzling Ram 1500 Hemi. I was already very impressed with the styling and reviews of the Genesis Coupe but because of that options to replace a gas guzzling Ram 1500 Hemi. I was already very impressed with the styling and reviews of the Genesis Coupe but because of that didn't want to drive it or even sit in one until I knew the deal was right for me. I had been working with another dealer prior to coming across Harbor and Mike and was getting the usual "car salesman tactics". Each question I asked returned another vague and misguided response and always ended with "but why don't you come on by and we can talk more." I had already explained my position and just got frustrated. Mike was very understanding and eager to help me in the manner in which I had desired. He worked my trade-in, did my credit review and had my deal basically laid out for me before I ever walked in the door. If I was rating only Mike it would have been 5's across the board but unfortunately in his absence I also had to work for a short time with another member of the internet sales staff that I started getting that same old feeling from! Fortunately when I made the decision to pull the trigger I was able to set up a time in the evening around my work schedule to meet with Mike and finish the deal. My only real negative would be that I wanted to be in and out as quick as possible which was why I worked the whole thing up front and although I was told by "The Car Salesman" that my car was on it's way from another dealership and would be there when I arrived, once I showed up I was told it would be another hour before it arrived which eventually turned into two. But based on past experiences this was the smallest bump in the road I could've experienced on my path to ownership of my beautiful new Genesis Coupe!!! As I said, Mike, you sir are all FIVES in my book. I appreciate you taking the time and having the patience to do things at my pace and for making me comfortable and happy with my purchase! More

This was by far the easiest buying experience I have ever had! I am a medical student with very little time and very little money who was looking for a clean, practical, and dependable car with a warranty t had! I am a medical student with very little time and very little money who was looking for a clean, practical, and dependable car with a warranty that will get me through residency (~6 yrs) without worrying about "car expenses". Leonard, the internet sales manager, helped me secure an excellent price by email before we even met, and he found exactly what I wanted!! He also helped get my trade-in pre-appraised so that I wasn't wasting my time when I brought it in. It took me two visits, and it would have only taken one but I came in really late the first day. The entire time, I felt as if he had my best interests in mind, even though at times he had to be brutally honest with me (in a friendly way of course). In addition, Rick, who helped me with financing was able to secure me a rate even lower than what I was pre-approved for while at the same time ensuring that I had full coverage in case of accident/ total loss. I left feeling great about the price with my insurance and DMV needs cared for driving the exact car I wanted! I will be going back to these guys in the future for all of my car accessory needs and future purchases. More

"The elephant in the room" for new car buyers has always been the problematic stereotype of a guy in a cheap suit trying to get every penny possible out of Mr. & Mrs. Car buyer including the sell has always been the problematic stereotype of a guy in a cheap suit trying to get every penny possible out of Mr. & Mrs. Car buyer including the selling of such "extras" as a protective undercoating (which doesn't make any sense in a climate such as SoCal's) and a "this week's special protective interior upholstery treatment," which I was told from someone in the business, is a total waste of money... With these and other preconceptions, I was d-e-l-i-g-h-t-e-d to have been proven so wrong about the new car buying experience as I had experienced this past Thursday at Harbor Hyundai in Long Beach! After scouring Yelp.com attempting to find a truly honest, non-pressure Hyundai car dealer, Harbor Hyundai came to me highly-rated from other customers... And they were right! In fact I drove all the way up from San Diego to purchase my Elantra, which was a great decision on my part. I spoke to Mr. Doug Van Dyck the day before I purchased my car, and I told him that it was important to me to "firm-up" a price on the phone for the new Elantra and my trade-in. With the utmost professionalism, Doug quoted me a price, and that's exactly what I paid (and received in the case of the trade-in) when I walked in the door the following day! NO HAGGING! This made me very, very, happy! :) Doug was the perfect catalyst to an exceptional new-car buying experience! There was no pressure at all from Doug, he just made my experience as smooth as possible. This was crucial as I had worked at my job the entire previous night, and had not been "to bed." Anyway, I was extremely impressed with Doug's integrity, his profressionalism, and Harbor Hyundai. Also, I really love my Elantra with its bluetooth and 40 MPG. I highly-recommend this dealership. More

I just purchased a new Genesis at Harbor Hyundai and my experience has been excellent. Frank Leon Jr. was extremely helpful and knowledgeable. There were no pressure tactics. He assisted me during my test experience has been excellent. Frank Leon Jr. was extremely helpful and knowledgeable. There were no pressure tactics. He assisted me during my test drive and was able to answer all of my questions. After the purchase, he spent a considerable amount of time pointing out the many features of the car allowing me to drive off the lot ahead of the curve. I got a great price and a great car and couldn’t be happier. I wouldn’t hesitate to recommend Frank and Harbor Hyundai to anyone wanting to buy a new car. More

When we purchased our 2012 Sonata we came into the showroom several times. Everyone at the dealership was always very polite an helpful. We really felt they cared. I dealt with Doug Van Dyck on the showroom several times. Everyone at the dealership was always very polite an helpful. We really felt they cared. I dealt with Doug Van Dyck on the phone, he was very helpful. The weekend we were coming in he would not be there and he had Joshua Garcia help us. Josh was very professional and helpful. He was very knowledgable and gave us very personal attention. He explained how everything on the car worked and made the purchase fun and pleasant. I recommend both Josh and Doug to the fullest. Doug went out of his way after the purchase was made to make sure we we completely satisfied. Our 1st Hyundai the Veracruz was purchased at Cerritos dealership and our experience was a terrible one, I would never recommend them nor use them again. I highly recommend this dealership and especially Josh and Doug. I plan to only make my future purchases and services through Harbor Hyundai. More

We had a piece of the center consul brake on our Veracruz and Scott Jones in the service department answered my call. Scott gave us efficient service and personal care. He had us bring in the car so he cou and Scott Jones in the service department answered my call. Scott gave us efficient service and personal care. He had us bring in the car so he could properly order the part. Once it arrived he had it put in swiftly and once again it was like a new car. We were very impress with the care and service we received. I Highly recommend this dealership and Scott, they are the best that I have used. More

The salesman I worked with was friendly and professional. He accommodated my various requests and provided me with all the information I needed in order to make a decision. I felt like he was up-front in his He accommodated my various requests and provided me with all the information I needed in order to make a decision. I felt like he was up-front in his dealings with me. I am confident that my purchase was a good, solid deal. More