Harbor Nissan | Page 102

Service and Warranty I was told I needed tires. They refused to give me them at no cost , which they agreed to do at the time of my purchase. I have met the requirement o I was told I needed tires. They refused to give me them at no cost , which they agreed to do at the time of my purchase. I have met the requirement of tire rotation. More

Great Jo,aj,cj and the rest of the people at harbor Nissan listened and took the time to understand my needs and busted their butts to find a solution and f Jo,aj,cj and the rest of the people at harbor Nissan listened and took the time to understand my needs and busted their butts to find a solution and fit me into a vehicle that suits my situation..THANK YOU GUYS AND GAL'S More

An hour and 35 minutes for an oil change. My appointment for oil change was at 2:15 pm. I left at 3:50 pm. Do understand why it takes an hour and 35 minutes for an oil change. Would of been My appointment for oil change was at 2:15 pm. I left at 3:50 pm. Do understand why it takes an hour and 35 minutes for an oil change. Would of been longer if I didn't get up and checked on my car. More

Professionally run and staffed The service department greeted me with a smile and open arms ready to help me in any way they could. They understood the problem I was experiencing wi The service department greeted me with a smile and open arms ready to help me in any way they could. They understood the problem I was experiencing with my truck and immediately got me in the system. The technician, who's name I can't recall at this time but he is their Titan guru, test drove my vehicle and then met with me go to over what he experienced and what the proper way to move forward was. The technician was honest, up front and cordial in dealing with me and the reason I brought the vehicle in. More

Refreshingly honest I had an appointment with Rusty Robinson to look over and test drive a new 2017 Titan. Once he was told I was on property he quickly made his way ove I had an appointment with Rusty Robinson to look over and test drive a new 2017 Titan. Once he was told I was on property he quickly made his way over to the service department where I was at while waiting on my 2015 Titan to be looked at. He told me to sit tight as he had to move a vehicle from the main lot across the street to the truck center. When he returned about 5 minutes later he was in the truck I was up there to look at. We went for a test drive and a cup of coffee (which he graciously paid for) and returned back to the truck center to immediately begin the "fun" process of attempting to make a deal. He was honest, outgoing, witty, personable and friendly. He is by far the best salesman I've ever dealt with while visiting a dealership. After all was said and done, I wound up signing a deal for a new Titan. He was with me every step of the way (not in an intrusive way but in a very helpful capacity). He went over everything with me...and I do mean EVERYTHING...prior to me taking delivery of my new truck. He was very thorough in both his knowledge of the Titan as well his approach in doing his job. Rusty is the first and only salesman I would EVER recommend to friends or family that are in the market to purchase a vehicle whether it be car, suv or truck and new or used. More

Too long for an oil change My appointment was for 9:00 am got there on time didn't get out of there until 10:30 . Don't understand why it takes so long when you have to make a My appointment was for 9:00 am got there on time didn't get out of there until 10:30 . Don't understand why it takes so long when you have to make an appointment. I could understand if it was just a drive in service like it used to be. More

great job Everyone was friendly. Christopher Sutton did an awesome job, he is very professional. I like Harbour Nissan because it has a hometown feeling.I'll be Everyone was friendly. Christopher Sutton did an awesome job, he is very professional. I like Harbour Nissan because it has a hometown feeling.I'll be back! More

Great service I was greated by Danielle a service advisor. I told her I was early. She said no problem I'll get it done asap for you. I got a oil change and tire ro I was greated by Danielle a service advisor. I told her I was early. She said no problem I'll get it done asap for you. I got a oil change and tire rotation and was done in under one hour. Danielle was great!!! More

Courteous and convenient We brought our 2016 Rogue in for its first oil change. There was a noise in the steering and they were able to repair it (at no cost) the same day sa We brought our 2016 Rogue in for its first oil change. There was a noise in the steering and they were able to repair it (at no cost) the same day saving another trip to the dealership. Chris was very informative and kept us posted on the progress. More

Maybe a bit too busy? Nothing really wrong with this place, when you factor in the "free oil changes for life." I understand the desire to sell overpriced add-on items, th Nothing really wrong with this place, when you factor in the "free oil changes for life." I understand the desire to sell overpriced add-on items, the wait time to perform routine service, and the crowded waiting area. What I don't understand is rotating my tires for $20 bucks without checking the pressure or making a grand gesture of offering me a free oil change on my next visit when I've already got the free for life perk and have been bringing my car in for almost 3 years. More