Harbor Nissan

First service on 2016 Titan XD Diesel I went in for an oil change and tire rotation. Service tech was friendly and professional. Advised me of a transmission software update. He introdu I went in for an oil change and tire rotation. Service tech was friendly and professional. Advised me of a transmission software update. He introduced the service tech to explain the update and ramifications of the update. I had my truck service prior to recommended maintenance, so the oil change was not covered. Yet, the cost is less than doing it myself with the assurance of Nissan techs. Tom Rusch (whom sold me the Titan) in December, touched base with my experience and satisfaction with the vehicle. The vehicle's performance has been satisfying, as I achieve around 22 mpg unloaded and towing (6,000lbs of 22' boat) 17-18 mpg @ 45-49 mph, 12 mpg @ 70 mph More

The price was good but the sales man was poor Ryan promise stuff they could not get, we still buy the truck but we are real desapointed with the sales man. We would never buy a car here again Ryan promise stuff they could not get, we still buy the truck but we are real desapointed with the sales man. We would never buy a car here again More

Great experience Great service! Had no issues getting my service done. Staff was friendly and welcoming. Waiting room was good magazines and television to keep me ente Great service! Had no issues getting my service done. Staff was friendly and welcoming. Waiting room was good magazines and television to keep me entertained while waiting on my car to get serviced More

Oil change and tire rotation Went in for my service and was greeted immediately and my vehicle was taken in very quickly everyone was very kind everything went as expected Went in for my service and was greeted immediately and my vehicle was taken in very quickly everyone was very kind everything went as expected More

First Visit Service writers give impression that dealership employees being too busy, overbooked, this after we made appointment for specific time. 2 service writ Service writers give impression that dealership employees being too busy, overbooked, this after we made appointment for specific time. 2 service writers offered comments that I would characterize as smoke and mirrors, when trying to diagnose issue, which does not instill confidence in a customer. They would have been better off just writing up the ticket and leaving it up to the mechanic. The main service writer did have the mechanic come and talk with me, which was more helpful. I have purchased 3 new vehicles in the past 2 years from your dealership, and have found sales staff very helpful. Being a business owner, I am sensitive to customer service, and I believe there is room for improvement. More

New car purchase Ryan was very attentive. Cates about his customers. Would defiantly recommend Ryan! Ryan went above and beyond to make sure we were taken care of! Ryan was very attentive. Cates about his customers. Would defiantly recommend Ryan! Ryan went above and beyond to make sure we were taken care of! More

Disgusting When I was at Harbor getting my brakes worked on (service people were great), I had to use the mens room. While standing at a urinal, a sales rep cam When I was at Harbor getting my brakes worked on (service people were great), I had to use the mens room. While standing at a urinal, a sales rep came in and used the urinal beside me. When I finished and was washing my hands, I glanced up at the mirror in time to see the sales rep (not a service tech, a sales rep) walk out without cleaning up. I presume he was going out to meet and greet and shake hands with customers.....and passing the disgusting germs from his johnson to others. The above is bad enough, but then I contacted Harbor via their contact link to report my experience. In my message I also typed "I WILL NEVER BUY ANOTHER VEHICLE FROM YOUR DEALERSHIP"...typed in all caps like it is here. 10 minutes later I get a call from Harbor. I'm thinking an apology will go a long way to fixing the issue. but nope. The person on the phone says "I understand you are looking for a new car"!!!!! That basically told me that my message regarding the bathroom issue hadn't been read at all, and my feedback or satisfaction wasn't important to Harbour and the link is just a tool to get peoples' contact information so it could be forwarded to a sales rep. I will be telling others of my experience with Harbor Nissan More

Incredible salesman Mike even though not my salesman had stepped in and turned a bad deal into something good,he continues to impress me time after time and I would highl Mike even though not my salesman had stepped in and turned a bad deal into something good,he continues to impress me time after time and I would highly recommend him to anyone looking for a vehicle More

Harbor Nissan is the Best! Harbor Nissan has the BEST service department I have experienced in 41 years of owning cars. They are courteous, attentive to detail and go above and Harbor Nissan has the BEST service department I have experienced in 41 years of owning cars. They are courteous, attentive to detail and go above and beyond to make sure you are happy. When I left with my car I was confident that they did an excellent job in resolving my issue. Aamir and Maureen were great as was the mechanic who worked on my car!! Also - Tom Bishop in your sales department is awesome. My husband purchase a Murano convertible from Tom. You are fortunate to have such a capable team. More

Very helpful and very kind I give them 5 stars. Helped us with all our issues.understood our needs AND listened to our concerns and helped ease our worries. They helped me when I give them 5 stars. Helped us with all our issues.understood our needs AND listened to our concerns and helped ease our worries. They helped me when Sutherlin nissian couldnt More