Harbor Nissan

Less time than expected I had received a recall on my 2016 Rogue for an upgrade on the system for the Passenger side Airbag. I made the appointment and arrived a few minutes I had received a recall on my 2016 Rogue for an upgrade on the system for the Passenger side Airbag. I made the appointment and arrived a few minutes before the appointed time. I had been told that I would take about an hour and a half, but it only took about 40 minutes. It was explained carefully to me and I appreciate the prompt and thorough service. More

Changing the "Face of a Car Salesmen" We drove from Fort Myers to Port Charlotte with the intention of "Just Looking". Very good experience working with Richard and Kermit. A few little We drove from Fort Myers to Port Charlotte with the intention of "Just Looking". Very good experience working with Richard and Kermit. A few little issues with the financing, however, it all worked out. Very happy with our purchase of the Rogue and, hopefully, will have many years of enjoyment with no issues. More

Logos service experience We had a 30000 mile checkup and the service was timely and performed. We also order torsion rods for our tailgate under the 36000 warranty. We had a 30000 mile checkup and the service was timely and performed. We also order torsion rods for our tailgate under the 36000 warranty. More

Terrible Customer Service!! I used their "make my deal" feature on the website. Never heard anything back. Spoke with Jeff, who was very friendly and had Greg call me back. All G I used their "make my deal" feature on the website. Never heard anything back. Spoke with Jeff, who was very friendly and had Greg call me back. All Greg was concerned about was having me come in (I live over an hour away). I told him I never received an offer and I would like to see the interior pictures of the car before I take the drive. He promised he would get them for me. Therefore, I scheduled an appointment for a Saturday at Noon. Never received a call or pictures. Immediately I got an offer from Mario Gregorio via "make my deal." I then counter-offered, which is a feature of the program; I never heard back. I never drove up there because I wasn't comfortable with the service so far. Then, I get a call from Greg on Saturday at Noon and he says he can't find the car...literally. Thank goodness I never drove up there. In the meantime, I've called, chatted, emailed, left messages, etc. I really wanted this car... More

Disappointed I called on Saturday the day after purchasing the car and asked to speak with the person who is in charge of pre-owned sales. I was told they would c I called on Saturday the day after purchasing the car and asked to speak with the person who is in charge of pre-owned sales. I was told they would call me back, I left my name and number. As of today, Tuesday I have not heard back. I would appreciate a phone call. Jeff Anderson 386-299-4399 More

Fair and friendly I got a fair deal not the best, however, I am very happy with the car. Free oil change for life is what won me over I wished I lived a little closer. I got a fair deal not the best, however, I am very happy with the car. Free oil change for life is what won me over I wished I lived a little closer. More

Good Customer Service Was kept well informed while the service was performed. It was performed in a timely manner and my car was also vacuumed . My name is Charles Povero Was kept well informed while the service was performed. It was performed in a timely manner and my car was also vacuumed . My name is Charles Poveromo not Josh Poveromo More

it was nice to see so many car available. Austin, being as young as he is was a great sales person. He went the extra mile for us. Called the next day to let us know the car was ready and the Austin, being as young as he is was a great sales person. He went the extra mile for us. Called the next day to let us know the car was ready and the paper work was almost do. meet at 9AM Saturday morning had everything in order turn it over to his manger and we were out in about 1 1/2 hours Great Job Austin, I'll be telling my friends about you and the Harbor Nissan dealership , Thanks again from Ray & Nancy Cape Coral. More

Happy Camper After a miserable lease experience 3 years ago at another dealership, I was not looking forward to taking on the process again. I was pleasantly surp After a miserable lease experience 3 years ago at another dealership, I was not looking forward to taking on the process again. I was pleasantly surprised by the service I received at Harbor Nissan. I worked with Lamar Green and Susan Klein. All were professional, efficient and respectful. More

Unprofessional Buyer beware is the first thing that comes to mind when dealing with this dealership! I contacted them on Saturday, August 20th, and spoke to Sam (Sm Buyer beware is the first thing that comes to mind when dealing with this dealership! I contacted them on Saturday, August 20th, and spoke to Sam (Smiley) to inquire if a particular vehicle I had seen advertised was still available, before I drove 45 minutes to see it and was told it was. Also, there was only one photograph shown on the advertisement and on the Harbor Nissan website, so I asked Sam to send me additional photos, which he said he would do right away. As the day went on I never received the photos as promised and I got busy with other things. So, on Sunday morning August 21st, I reached out via text and again was told the truck was available. Again, I asked for pictures to be emailed and again nothing. So, as a last resort I called the dealership and spoke to a sales manager, who assured me that the truck was still available and that Sam would get right on it and email me additional pictures, which was roughly 12:30 and at 3:00 I received a text from Sam telling me that the truck is now in the shop and not available until Monday or Tuesday. So yet another disappointment from this dealership! It is clear that all they want to do is play games and try to lure you to the dealership rather than having been truthful from the beginning. If this is how they handle a phone and internet inquiry, I can only just imagine what the in person experience must be like. Evidently this dealership is still stuck in the past as far as customer service and bad sales tactics go. I would encourage anyone considering this dealership to look elsewhere as I have done. More