Harbor Nissan

Awful managers and finance personnel my actual deal with the car salesman went well however everything went downhill once I went to finance. The finance person was extremely pushy and bad my actual deal with the car salesman went well however everything went downhill once I went to finance. The finance person was extremely pushy and badgered me for 15 to 20 minutes until I finally caved and agreed to sign the excessive wear and tear contract on my lease. Once I got home and reviewed the paperwork further I realized he had misrepresented the excessive wear and tear and insult me entire bundle of things which were not necessary. I presented back to the dealership the next morning despite the paperwork stating that I had 60 days to cancel he again argue with me and told me "you never get your money back from Nissan" I think up a manager involved who assured me they would read write my lease and I would have nothing to worry about. Come Monday morning I called he essentially a no recollection of our conversation and acted as though I was a bother. He then proceeded to say he could not call me back and let me know about whether or not the least could be voided because he didn't know my name. How are you supposed to be checking on something for a customer when you don't even know their name? Then when I insisted that the paperwork that I have 60 days to return he said that I can come down and sign the paperwork. Once I came back to the dealership and they were actually rude nasty instead of being at least somewhat apologetic or trying to smooth over the situation. I felt as though I am been lied to you by several people and would absolutely never recommend this dealership and in fact I would never own another Nissan after this experience. In addition I had revived a text message stating it was no problem they would rewrite my lease and come Monday morning that was a lie. People should Stand by there word and not just tell you what they want to tell you to get you to sign on the dotted line. More

Failed to perform all the service requested The seat belt warning bell was not working. Dealership said that they had looked at and it was fine. Still does not work. They also never wrote the re The seat belt warning bell was not working. Dealership said that they had looked at and it was fine. Still does not work. They also never wrote the request on the service request. My suspicion is they never looked at it. More

Treated very nice and in and out I came in this past Saturday expected to take an hour or so and was finished in half hour. loved that and Service Manager very nice. Thanks for that m I came in this past Saturday expected to take an hour or so and was finished in half hour. loved that and Service Manager very nice. Thanks for that means a lot! More

Hate Harbor Nissan. Completely done. Will NEVER recommend anyone to you guys again my services with you guys are a complete and Dreadful horror I bring my car in repeated Completely done. Will NEVER recommend anyone to you guys again my services with you guys are a complete and Dreadful horror I bring my car in repeatedly to be fixed and it comes out even worse than what it went in. I can't wait to sell this piece of xxxx and have a different vehicle. Only other thing was I will give it to Lamar green he definitely did his best to do what he could put me in a different vehicle but it just didn't work out..but he was a great salesman! More

Maintenance/Customer Service I brought my car in for a oil change and rotation of my tires. My appointment was for 7:15 am. I arrived at 7:00 am and Scott Zimmerman waited on me r I brought my car in for a oil change and rotation of my tires. My appointment was for 7:15 am. I arrived at 7:00 am and Scott Zimmerman waited on me right away. When my car was being checked over, they found that I needed some other maintenance. Scott explained everything to me in great detail and about how much this would cost. I agreed to have all the maintenance completed. I then needed a ride and I had to be at my destination by 8:30 am. The gentleman that would of brought over was over 45 minutes away. Scott then requested another co-worker to take me to my destination and it happened. Scott called me when I could pick up my car and sent a driver over to pick me up. I feel that Scott gave my excellent customer service. His service goes above and beyond. More

recall OSI everything was explained. Very professional..Excellent customer service...Very clean service center. I was really impressed on your team. updating me everything was explained. Very professional..Excellent customer service...Very clean service center. I was really impressed on your team. updating me on progress...Terrific team players. More

excellent staff was friendly and professional. I received the vehicle I wanted at the price we wanted with zero back and forth. I would recommend this dealershi staff was friendly and professional. I received the vehicle I wanted at the price we wanted with zero back and forth. I would recommend this dealership More

Quick and courtious I always find my visit with Harbor Nisson fast and courtious. They are always respectful about getting it done if I need to be somewhere else for an I always find my visit with Harbor Nisson fast and courtious. They are always respectful about getting it done if I need to be somewhere else for an appointment always offer a ride and refreshments. More

Positive and Professional I won a free oil change at Harbor Nissan, to continue free oil changes for life you just let them put a harbornissan.com sticker in your window. Done I won a free oil change at Harbor Nissan, to continue free oil changes for life you just let them put a harbornissan.com sticker in your window. Done I found the general attitude of the dealership very positive, happy, and professional. Employees talking to customers and fellow workers with a smile and a calm positive attitude. If I were to buy a Nissan I'd buy it from Harbor Nissan. More

Great service I had a great experience. They were very helpful and knowledgable. I will purchase from there again. They are great and friendly people. Thank you I had a great experience. They were very helpful and knowledgable. I will purchase from there again. They are great and friendly people. Thank you More