Harbor Nissan

Excellent as always Always friendly staff, waiting area is clean and refreshments are provided. Wish they still had the child playroom but otherwise it's a great place. A Always friendly staff, waiting area is clean and refreshments are provided. Wish they still had the child playroom but otherwise it's a great place. Always recommend them! More

happy happy happy very helpful love my new car I do not like to use computer at all i'm old school as u can see I suck at this I have only have great things to say abou very helpful love my new car I do not like to use computer at all i'm old school as u can see I suck at this I have only have great things to say about shea More

Pleasant Experience We have not purchased a new car since 1998! We researched pricing on models of lots of cars on the Internet... We had driven our son's 2009!Nissan Rog We have not purchased a new car since 1998! We researched pricing on models of lots of cars on the Internet... We had driven our son's 2009!Nissan Rogue and made the decision to purchase a Rogue. We made an appointment . with a sales associate for Saturday at 1 pm and ended up driving off the lot with a Cayenne Red Nissan Rogue SL.🚗🚗 That evening!!!😊😊We initially wanted a Rogue SV but there was a SL on the lot that had just arrived that was the color we wanted so we took the plunge and went for it. Financing worked with us and we feel very pleased with everyone that helped us work out the best deal! Now to try and figure out all the features available on this vehicle!! We are Happy Nissan owners for sure!!😊😊 More

Sevice tech steals money from vehicle I made an appointment to get the oil changed, tires rotated and a wash. It took 2 hours and 15 mies ns to complete this job. The customer service was I made an appointment to get the oil changed, tires rotated and a wash. It took 2 hours and 15 mies ns to complete this job. The customer service was very friendly. I paid my bill and was leaving with a good experience until I got in my truck and realized that money was stolen from my cup holder. I reported this to the customer service, but of course no one would confess that they stole the money. I showed them the before pictures. I take pictures of the vehicle for legal issues before bringing it in for service. When I got home I check the truck over and also found my adapter that plugs in the truck for my phone and computer was also missing. I don't know if i'll be back again. Its terrible while i'm paying my bill someone is robbing me at the same time. More

Awesome! It was a great experience! From the moment I arrived staff was very helpful and courteous. Best sales experience I've ever had! It was a great experience! From the moment I arrived staff was very helpful and courteous. Best sales experience I've ever had! More

Happy Experience My husband found a Honda Element with manual transmission, rare find, at this dealership. We wanted to trade our CRV, same year. With some negotatio My husband found a Honda Element with manual transmission, rare find, at this dealership. We wanted to trade our CRV, same year. With some negotations we got the deal we were please with. In and out in 2 hours. CJ took good care of us. More

Poor customer interface My husband and I have been customers of Harbor Nissan for several years - having purchased or leased four cars/SUV's since 2010 or so... We have a Ro My husband and I have been customers of Harbor Nissan for several years - having purchased or leased four cars/SUV's since 2010 or so... We have a Rogue and Altima and received a recall notice earlier this month. I called to schedule an appointment for the service and had two times at 8:00 and 8:30. A few days prior to the appointment, my husband called to re-schedule his Altima and was informed that there was only an appointment for the Rogue... What happened to the second appointment??? I took the Rogue into the dealership for the scheduled repairs at which time I was told that it should take 30-60 minutes... Two hours later - not having any contact with the Service Department, I went to the Service Desk and was told that they were "almost ready." Another hour passed and again I went to the Service Desk to be told that they somehow missed letting me know that my SUV was ready. I have to question just how long I would have been sitting there if I hadn't gone to the Desk a second time. When this lease is up, I think we will have to look hard at our next vehicle. Kim Gallagher More

Tony Great work and everyone in Nissan..! They are really busy behind the service desk and take the time to say how can we help you and get you into Que while you wait for service. Tony is a f They are really busy behind the service desk and take the time to say how can we help you and get you into Que while you wait for service. Tony is a favorite of mine being he's on top and helps his con workers when in need and gets the flow moving. Tony has great skills in service and handling needs of his customers. If something is missed then he gets right on it and this has happen to me a few times like a car wash, Vacumme or a Oil change sticker for my next time of service and so forth. This is why I chosen Nissan for my last car (Versa and then my next one Versa 2015 Se). Thank youfor everyone's hard work in all department. This is why Nissan can't b beat and have chosen you over other competitors. More

Service Maureen was just fabulous with working through a problem I have had for 3 previous visits to another Nissan dealer. Can't thank-you all the staff enou Maureen was just fabulous with working through a problem I have had for 3 previous visits to another Nissan dealer. Can't thank-you all the staff enough for all the friendly great service and finally solving my problem with my car. More

Sales I would like to commend Timothy Johnson for his outstanding Service!! I received only the best from him. He is very friendly and professional his expe I would like to commend Timothy Johnson for his outstanding Service!! I received only the best from him. He is very friendly and professional his expertise in the sales area is remarkable I would definitely recommend him! He is a true asset to the dealership and I truly appreciate the quick response and help along with the smooth transition of buying my new SUV. Thank you Timothy for all your hard work! Best regards, The Baldrich Family More