Harbor Nissan

Got the job done Nissan helped us get in the vehicle to fit our needs, even when odds were stacked against us. They really got the job done and made us feel important. Nissan helped us get in the vehicle to fit our needs, even when odds were stacked against us. They really got the job done and made us feel important. More

Great overall experience I have had Nissan cars now for 3 years and won't change as long I keep getting this great experience. Josh Davis is an asset to your team I have had Nissan cars now for 3 years and won't change as long I keep getting this great experience. Josh Davis is an asset to your team More

Thoroughness I sat and watched thru the wait station window as the employees serviced my truck. They were thorough and observant as they inspected the mechanical p I sat and watched thru the wait station window as the employees serviced my truck. They were thorough and observant as they inspected the mechanical parts of my vehicle. I also observed the written report to be very accurate in evaluating the condition of my truck. More

had an appointment for a recall product. I made an appointment 3 weeks ago to have a fuel pump changed due to a recall. When I arrived to have the work done I was told that the part wasn't i I made an appointment 3 weeks ago to have a fuel pump changed due to a recall. When I arrived to have the work done I was told that the part wasn't in stock and would have to be ordered and a new appointment made. I don't understand why my appointment was made if the part wasn't in stock. Now I have to go to the dealer for another appointment when they get the part. More

Service - Oil Change and small repair I had an appointment for service for an oil change - advisors were very friendly and service was performed in a timely manner. I do have an issue that I had an appointment for service for an oil change - advisors were very friendly and service was performed in a timely manner. I do have an issue that I would like to address. I asked the advisor to please look at my front left tire/brake. There was a noise of metal hitting metal every time I hit the brake. He came out and told me this long winded story of how the tech said I needed new front brakes that they it was the rotors making the noise because I basically had no front breaks. Now I know it is their job to sell and being a female, this seems to happen often. I just had new brakes and new tires put on about 6 weeks prior to my appointment. I'm very disappointed in the honesty and integrity of the sales/tech team. I kindly stated that I just had brakes put on and he came back about 10 minutes later and stated it was another issue and to not worry about it because they would take care of it. Well not only did they not take care of it, but I was lied to. I would not recommend Harbor Nissan Service to anyone, this is not the first issue I have had there. I've discussed my concerns several times with the local manager, whomever that may be at the time. I have 2 Nissan vehicles at this time and think very highly of your sales staff. I would take a look at your service staff and reevaluate, as this could an issue with repeat sales/service. More

Timely oil and filter change. After being scheduled out several weeks by the online scheduling tool, I stopped by the dealership service department and asked if they could do bette After being scheduled out several weeks by the online scheduling tool, I stopped by the dealership service department and asked if they could do better as I was a few hundred miles over my oil change interval. They said sure and got me scheduled the next morning. More

Excellent and no pressure to buy, loved dealing with Jeff Wi Willes. Went in not really knowing much and he was excellent taking the time to show us the different models. Love the Sentra and the dealer. Thank y Willes. Went in not really knowing much and he was excellent taking the time to show us the different models. Love the Sentra and the dealer. Thank you all very much. Highly encourage folks to go there. Everyone was very pleasant More

Mario was great! Mario Gregorio was very responsive to our inquiry via email then helped us find the perfect Altima once we came to the dealership. Thank you for havin Mario Gregorio was very responsive to our inquiry via email then helped us find the perfect Altima once we came to the dealership. Thank you for having such an professional team. More

Good service Josh was an excellent sales he went extremely out of his way to look for this Nissan Titan that I was looking for send me pictures did everything th Josh was an excellent sales he went extremely out of his way to look for this Nissan Titan that I was looking for send me pictures did everything that I asked him to do and then some very happy will recommend him to all my friends More

Very good experience From the minute I was contacted in response to my online inquiry, to driving off the lot in my "new to me" used car, the service was exceptional. The From the minute I was contacted in response to my online inquiry, to driving off the lot in my "new to me" used car, the service was exceptional. The listing on the internet did not have additional pictures so the sales person, AJ, took pictures with his phone and text them to me. The car was out front waiting for me when I got there for my test drive. They have a person on staff that assists you with contacting your insurance agent to assure this gets done in a timely manner. Also, the finance lady was super nice and made us very comfortable during the loan process. I have to say that I hate shopping for cars but the staff at Harbor Nissan made it as painless as possible. Thank you. More