Harbor Nissan

Quick and Painless I visited your dealership on Saturday May 7, 2016, I had an idea of what I was looking for.. I have to say Dean and CJ listened to me and suggested I visited your dealership on Saturday May 7, 2016, I had an idea of what I was looking for.. I have to say Dean and CJ listened to me and suggested several cars. I was able to choose one that I loved and that exceeded my expectations. I was shocked at the short amount of time they had me approved in, even though my credit was not so great. Dean was professional and answered all of my questions, he also took the time to explain the warranties. I will defiantly recommend your dealership and will return for any future needs we may have. More

very helpful started with Kelly Sears liked her right away not pushy, great knowledge of the cars. .Zack was wonderful and very helpful. Brian that tinted my wind started with Kelly Sears liked her right away not pushy, great knowledge of the cars. .Zack was wonderful and very helpful. Brian that tinted my windows was sooo nice to help me with stereo and inside help. I was so excited about my car that, day it all happened I could not remember all the new equipment inside the car.Tom Hines was nice but that was the longest part of the process. More

It was good for me I bought the car for a lot of money so I make sure I take great care of it. So who best to take care of it but the manufacture. So I know I won't run I bought the car for a lot of money so I make sure I take great care of it. So who best to take care of it but the manufacture. So I know I won't run in to no problem More

Awesome service Great service. Try to meet your needs. This is my 5th car from this dealership. Would recommend it to everyone. They also advise you on what are your Great service. Try to meet your needs. This is my 5th car from this dealership. Would recommend it to everyone. They also advise you on what are your best options. More

glad i made it my first stop! I was referred by a friend, who recently bought a car from them, to go and check them out. We went on a Saturday afternoon and everyone was very helpf I was referred by a friend, who recently bought a car from them, to go and check them out. We went on a Saturday afternoon and everyone was very helpful. Alex and CJ get lots of credit for all the help they gave us. They walked me around showed me everything I wanted to see. Test drove 3 different cars with no problems at all. They couldn't have made it any easier to get the car I wanted a 2014 dodge charger R/T. The sales team got me exactly what payments I wanted and not having to pay for oil changes as long as I have the car makes it just that much nicer. Thank you for all your help and getting me into the car I wanted. More

So fast Went for an oil change and tire rotation and I was out so quickly and everyone's always friendly love going there never any problems Went for an oil change and tire rotation and I was out so quickly and everyone's always friendly love going there never any problems More

Only place to buy a new car It was great to work with nissan harbour and sales person aaron keneddy . Aaron was very helpful and made the deal go smoothly . He was working hard a It was great to work with nissan harbour and sales person aaron keneddy . Aaron was very helpful and made the deal go smoothly . He was working hard and always knew what he was doing . i am looking forward for future business with nissan and definately recommend family and friends . More

Need an estimate in advance, and a fair charge. I brought my car in to have 2 things fixed that I thought were caused by previous technicians, so I did not expect any charge. - The back wiper wa I brought my car in to have 2 things fixed that I thought were caused by previous technicians, so I did not expect any charge. - The back wiper was just installed recently, and the first time I used it, it got stuck on the louver. There were two bolts missing on the louver that were previously there, so I thought they might have been removed by whoever worked on the car previously and that caused the wipers to catch. - My windshield wiper spray didn't work previously, so a previous tech tried to do me a favor my connecting the front hose to the back windshield wiper, however every time I used the back wiper, the front spray would run continuously. Having it run continuously made it impossible to see to drive, so I asked them to undo that. Instead, she called me and said the work was done to repair the mistakes and the cost was $150. She never gave me an estimate, and she just charged for 1.5 hours of labor. She charged for the time it took to repair their mistakes, and for replacing the bolts. I discussed this with her in depth as to what I was being charged for, but she was not specific. She just said it was the labor to fix everything, including the bolts. It doesn't take 1.5 hours to replace 2 bolts, and I should not have been charge for anything else. She said it should have cost $250, but she was giving me a break. Then later she told me the $250 had included the cost to replace the front water pump, which was not done, so the $150 was really the full cost of his time, and I got no break. So now I realize that what she said conflicted, and she was just charging whatever she thought she had to, to cover his time, without regard for the fact that these issues were caused by the techs. I got no notice in advance that I would have to pay for anything. The only work that was done was just to install two bolts in a louver, and to disconnect the water hose from the back wiper. If this had been tested at the time the windshield wiper was installed, this could have been fixed then, but obviously they just installed the wipers without checking them. The previous wipers worked without any contact with the louvers, so they used a different model that created the problem. I feel I was hugely overcharged for what was a very minor issue. I feel I should have been given an estimate before being charged anything. And I feel she was absolutely not honest about what the real cost of the work should have been, telling me I was getting a break down from $250, and then later explaining that the $250 would have included a $50 water pump and another $50 of labor. She insisted that because she wasn't here when the previous work was done, that she didn't know what happened or why. I talked to Matt Cline, who had handled by car previously, and even had him come out to talk to me, so she knew where to go to get any information she needed. I finally gave up trying to get her to reduce the cost, and I paid the bill for $150, but I think someone should really review this issue and see if it should really cost 1.5 hours in labor at $100 an hour to do the minor job of replacing 2 bolts and disconnecting a hose that never worked properly in the first place. I have been bringing my 300 ZX to Harbor for eight years, because I really felt the quality of work was high enough to justify the high prices, but I question that now. If the work done needs to be redone, I shouldn't have to pay extra for that. I should get fair estimates in advance. I would like a credit. I wouldn't normally spend the time to do a review, but I thought this charge was unusually excessive. More

Working with Mike is like a visit with a friend. This is our second purchase with your dealership and with Mike Longo. He was very patient with us and helped us with our decision. I also loved the f This is our second purchase with your dealership and with Mike Longo. He was very patient with us and helped us with our decision. I also loved the fact that no one was pushy (insurance and financial). I run away from badgering sales. It was a true pleasure. We will be back to see Mike. More