Harbor Nissan

They forgot about me I was quoted an hour to "a little over an hour" by Mike, so we decided to walk down the road to get someone to eat. we came back a little past an hour I was quoted an hour to "a little over an hour" by Mike, so we decided to walk down the road to get someone to eat. we came back a little past an hour and I saw my truck in the service bay, raised up being worked on. About 10 mins later I went and looked into the service bay to see if they were still working on the truck, and they were actually lowering it to the ground, and I watched them drive the truck out of the bay. I went and sat down and I gave it 25 more minutes before the person I was will told me I need to go ask what is taking so long. We walked up to the counter, and asked Mike what the ETA is and he said he would find out in just a minute. After a few minutes went Jon asked the Mike if he wanted him to go check on the truck. Mike said no. A few more minutes went by and Jon asked someone to go check on my truck. He was told they already brought it around. Jon then proceeded to give me my paper work and told me to have a good day. I asked him for the keys to the truck to which he said, "Oh you don't have them already?" I told him, "No, I don't even know where the truck is. Are they going to pull it around?" He then had someone go find my keys and walk me to my truck. (I don't fault Jon at all. He was a nice guy and he was just trying to help Mike.) The guy that took me to my truck, didn't even know where it was. I found it myself. My appointment was at 10. I was quoted an hour to a little over an hour and we didn't leave until 11:47. Almost two hours for an oil change, WITH an appointment, because someone forgot to let me know my truck was done. I will have to seriously rethink driving 40 mins from Cape Coral to get my truck serviced here. Not worth the gas. Speaking of gas, I was promised a $25 gift card for going up to just test drive a car. I bought my truck that day. Never received my gift card. Way to go Nissan. More

Service Advisors Your service advisor, Mike Morsey, was very professional. He took time to explain what was probably going to be necessary to diagnose our problem and Your service advisor, Mike Morsey, was very professional. He took time to explain what was probably going to be necessary to diagnose our problem and the diagnostic fees that applied. I felt he was trustworthy and honest in his explanations and also patient with our description of the the perceived problem. He is an asset to your organization. More

Happy Gal 2016 Nissan Altima-Great experience! Chris, our salesman & mgr. Russ & Finance mgr. Zeke were wonderful. Awesome employees at a great dealership. T 2016 Nissan Altima-Great experience! Chris, our salesman & mgr. Russ & Finance mgr. Zeke were wonderful. Awesome employees at a great dealership. They win you over with friendliness, patience and honesty. More

new car I bought my wife a new Rogue to replace here 2012 Altima , she likes her new Rogue very much. I hope she lets me drive it .All of NISSIAN's employee I bought my wife a new Rogue to replace here 2012 Altima , she likes her new Rogue very much. I hope she lets me drive it .All of NISSIAN's employees were extremely friendly and helpful. More

The best way to buy a new car We checked in to the Harbor Nissan showroom planning to buy a used auto. We sat at the desk of Shea Louis. She promptly told us to hear about a Lease We checked in to the Harbor Nissan showroom planning to buy a used auto. We sat at the desk of Shea Louis. She promptly told us to hear about a Lease. She explained everything to us. We were sold. Then Martin? invited us to go over the financial needs at his office. Everyone was so helpful. We drove our NEW car off the lot. We are very happy. thanks to Shea, Martin, the insurance lady, and the lovely young lady at the front door. Keep up the good work., James and Madelaine Wing More

5 Stars! We live 3 hours North of the dealership & I found Harbor Nissan online & decided to stop in while visiting family & "window shop". After taking a tes We live 3 hours North of the dealership & I found Harbor Nissan online & decided to stop in while visiting family & "window shop". After taking a test drive with Cory Keene, my salesman, I knew this car was for me. Cory was very kind, friendly & respectful. I drove away in my new ride! Thank you, Cory, for everything you did & going above & beyond to create the perfect sale for me! Sincerely, Janet L. King More

Friendly , trustworthy sevice I have been going to Harbor Nissan for many years, and I still visit them, even though I do not currently own a Nissan vehicle. They have always gone I have been going to Harbor Nissan for many years, and I still visit them, even though I do not currently own a Nissan vehicle. They have always gone above and beyond for me, and have always given thorough and honest service for our vehicles. I will never go anywhere, or trust anyone more than Harbor Nissan. The Staff there is the best, bar none. Travis is always so helpful and patient, and he always offers a friendly smile. I also enjoyed using your online appointment service for the first time. More

Easy Breezy It's my first time leasing car and I have to say that the service Mike Longo provided, was excellent! He made everything seem easy. It was a stress fr It's my first time leasing car and I have to say that the service Mike Longo provided, was excellent! He made everything seem easy. It was a stress free transaction. He explained everything clearly really made sure we understood everything. More

Great service! The service is always great! I feel very comfortable and trusting of the opinions of the Nissan service department. I feel I was able to convey my mes The service is always great! I feel very comfortable and trusting of the opinions of the Nissan service department. I feel I was able to convey my message in less than 25 words! More

My experience at Harbor Nissan was incredible! I was able to get a newer, nicer, and more importantly safer car than I ever expected! Thanks to the courteousness and consideration by Michael Longo I was able to get a newer, nicer, and more importantly safer car than I ever expected! Thanks to the courteousness and consideration by Michael Longo I am still right in my price range with a car I never thought I'd be able to own! Thank you so much for all your help! More