Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Harbor Nissan

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.4
3,107 Reviews
Harbor Nissan is a state of the art auto dealership celebrating 50 years serving our community, we sell New Nissan Vehicles and all makes of used vehicles. Large enough to serve you, Small enough to care! Our goal is to make your car buying experience the best possible. Harbor Nissan's dealership offers a wide variety of new and used cars, Nissan incentives, service specials, and Nissan parts savings. Conveniently located in Port Charlotte, FL we also serve Punta Gorda, FL and North Port, FL, Cape Coral, FL. If you're looking to purchase your new dream car, you've come to the right place. At Harbor Nissan we pride ourselves on being the most reliable and trustworthy Nissan and used car dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! We're the kind of Nissan dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Harbor Nissan we do our best to make the car buying experience an easy one. We're the kind of Port Charlotte, FL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Port Charlotte, FL Nissan and used car dealer that strives for 100% customer satisfaction.
Contact Dealership
View Awards

4336 Tamiami Trail

Port Charlotte, FL

33980

Directions

By Type

Showing 3,107 reviews

September 26, 2017

Slow Service Free Oil Change for Life if you bought a vehicle from them. Got one free oil change then they changed the program. This last time it took them 2 1/2 h More

by J N J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bethea
Report | Print
Sep 27, 2017 -

Harbor Nissan responded

Hello. Thank you for taking the time to leave a review for us. This allows us to address the issues you have presented and hopefully maintain a relationship with our valued customers. We understand that some of our customers have been upset with the recent modification to the “.com” sticker program, and while some of these people have had the opportunity to talk with one of our employees regarding the additional benefits to the new program, some have not. We would welcome the opportunity to visit with you regarding your concerns. If you would contact our Owner Loyalty Manager at the dealership, she would appreciate your time to give us your feedback on a one-on-one manner.

September 26, 2017

Nothing but promises 1. Purchased new Rogue Platinum January 2017 and was promised free oil changes. Wrong - had to pay. 2. Received new Rogue and had paid for VIN Etchin More

by Klaus
Recommend Dealer
No
Employees Worked With
Name of person when arranging service date and time unknown. Manager when leasing car: Mathew Garland. He also confirmed in Janauary and February: Dent repair and VIN etching.
Report | Print
Oct 10, 2017 -

Harbor Nissan responded

We are very sorry that you have not received the services that were promised to you when you purchased your Rogue. We would like to have the opportunity to look into the dent and VIN etching, but do not have enough information from this review to be able to get more information on our end. If you would please contact our Owner Loyalty Manager at 941-629-1171 ext 285, she would like to be able to visit with you and discover what happened. As for the oil change program, it has been modified to provide discounts on all service visits. With recent changes in the recommended maintenance for all car manufacturers, the free oil changes were not providing much of a benefit to our customers with maybe one oil change per year at a savings of only $30. Now you can save that much in just one visit with a discount on everything from oil changes to tire rotations to accessories. When you contact our OLM, she can provide you with more details of this wonderful discount program that is provided to you at absolutely no cost.

September 26, 2017

They lied Stopping your car wash and oil change programs without warning is just wrong. I can see ending the program for new customers but those of us tha More

by dan1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Pena, Robert Savettiere
Report | Print
Oct 10, 2017 -

Harbor Nissan responded

Hello, Dan. I apologize that our new discount program was not fully explained to you, therefor causing you concern. All car manufacturers have changed their recommended maintenance times meaning you may only need one oil change per year. That wasn't much of a benefit to our customers. Now you only pay $18.95 for an oil change and then get discounts on everything else, potentially saving you hundreds of dollars per year. Also, we have not done away with free car washes. In actuality we have increased that benefit. Now, every time you come in for any type of service work, you get a courtesy wash and vacuum absolutely free! Our Owner Loyalty Manager would like to have an opportunity to go over all of the discounts you are now entitled to. Please contact her at 941-629-1171 ext 285.

September 26, 2017

Horrible Had them fix something they broke in the first place. Well they didn't fix it. its been 3 days now, can't reach them. More

by itslokker22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Oct 10, 2017 -

Harbor Nissan responded

We sincerely apologize that you are having troubles with getting your vehicle fixed. As there is not enough information in this review, we are unable to research to find out what the problem is. If you would contact our Owner Loyalty Manager at 941-629-1171 ext 285, she would like to have the opportunity to visit with you and find out more details regarding the situation.

September 26, 2017

Do not trust this dealership Bought car with the understanding of free lifetime oil changes. Should have know it was a scam when their was not a contract. When I went to get oil More

by Scam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Oct 10, 2017 -

Harbor Nissan responded

We sincerely apologize that our new discount program was not fully explained to you. With automobile manufacturers changing their recommended maintenance schedule, we discovered we were not able to give our customers as many benefits. We implemented the new VIP Plus program to give you discounts on all work done in our service department, not just oil changes. So instead of only saving $30 to $60 per year on free oil changes, you can save even more during that same time frame by performing the simple maintenance work you would already do, such as rotating your tires or getting an alignment. If you would contact our Owner Loyalty Manager at 941-629-1171 ext 285, she would like to have the opportunity to go over the new benefits you are entitled to.

September 26, 2017

You didn't follow through with 3 promises you said you would Ursula West Gassert recomended you to us. She never received her $100.00 as promised. I was told I would get free oil changed and was told NO when I More

by angstadt825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used car mgr. and Service mgr.
Report | Print
Oct 10, 2017 -

Harbor Nissan responded

We are so sorry you feel like our dealership has not followed through on items you believe are owed to you. Our Owner Loyalty Manager has already been looking into the situation you have mentioned on the referral and has not been able to find information in reference to that. As for the oil changes, we realized we were unable to give our customers much of a benefit when all automobile manufacturers changed their recommended maintenance schedule. For someone who doesn't drive much, that could mean only one oil change per year, saving that customer only $30. Now you can save much more than that with the VIP Plus program you are a member of. This program normally comes at a cost of $699, but there is absolutely no cost to you. You simply come in for regular maintenance and reap the benefits of the program.

September 26, 2017

False advertising Purchased new 2017 NISSAN Murano and was promised lifetime oil changes. Never honored it by canceling it before I could use it. Will by my next Nissan More

by eastauto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Pool, Jaleesa Graham
Report | Print
Oct 10, 2017 -

Harbor Nissan responded

We are so sorry that the new discount program was not fully explained to you. It will provide many more benefits than just one or two oil changes per year, even with a brand new Murano. All car manufacturers have changed their recommended maintenance schedule so we were unable to provide much benefit with a free oil change worth $30. You may save only $60 per year. Now, you can save up to $60 in just one visit depending on what maintenance you perform. Our Owner Loyalty Manager would like to have the opportunity to go through our new VIP Plus program with you to show you the discounts you are entitled to. Please contact her at 941-629-1171 ext. 285.

September 26, 2017

Great experience I had driven by one day to just look at cars. No big plans to buy Nissan, was planning as other make. While there David David approached me and whe More

by pattisands52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Pool, David David
Report | Print
Sep 26, 2017 -

Harbor Nissan responded

Hi, Patti! It has been wonderful working with you and we really appreciate the positive review here. Please let us know if there is ever anything we can do for you. We sincerely value our relationship with you and want to make sure to continue that for years to come.

September 26, 2017

Promised free oil change for life. Never got ONE! When they sold me the car six months earlier, they promised that they would provide me an oil change for life. When I called for my first oil change, More

by advan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk guys are exceptional. Kelley Baxter is also exceptional. , Shaune Hotchkiss, Sam Spears
Report | Print
Sep 26, 2017 -

Harbor Nissan responded

Hello and thank you so much for your review here! We are thrilled to hear that you were pleased with the quality of work when you came in for your oil change. It appears as if you were not able to visit with one of our employees regarding the new discounts you are now entitled to as a valued Harbor Nissan customer. Now, instead of only saving approximately $100 a year for the oil changes, you can save that much and maybe more in just one or two visits. We would love to have an opportunity to visit with you regarding the new benefits. Our Owner Loyalty Manager would like to visit with you if you wouldn't mind getting in touch with her as we do not have enough information to reach out to you directly. We sincerely appreciate your business.

September 26, 2017

Keep up good work I'll be back O I'm so glad I brought my Hybird the going back soon oil change great people I well be buying my next car or truck there More

by GordleyL23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT CLINE
Report | Print
Sep 27, 2017 -

Harbor Nissan responded

Thank you so much for the wonderful review! We are pleased that your experience was a great one and will continue to strive for excellence as we maintain our relationship with you. Please let us know if there is anything else we can do for you.

1
...
77
78
79
...
311