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Harbor Nissan

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.4
3,107 Reviews
Harbor Nissan is a state of the art auto dealership celebrating 50 years serving our community, we sell New Nissan Vehicles and all makes of used vehicles. Large enough to serve you, Small enough to care! Our goal is to make your car buying experience the best possible. Harbor Nissan's dealership offers a wide variety of new and used cars, Nissan incentives, service specials, and Nissan parts savings. Conveniently located in Port Charlotte, FL we also serve Punta Gorda, FL and North Port, FL, Cape Coral, FL. If you're looking to purchase your new dream car, you've come to the right place. At Harbor Nissan we pride ourselves on being the most reliable and trustworthy Nissan and used car dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! We're the kind of Nissan dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Harbor Nissan we do our best to make the car buying experience an easy one. We're the kind of Port Charlotte, FL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Port Charlotte, FL Nissan and used car dealer that strives for 100% customer satisfaction.
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4336 Tamiami Trail

Port Charlotte, FL

33980

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Showing 3,107 reviews

August 05, 2017

Satified went for oil change and the service was fast and friendly on the plan for my oil change not bad price I had good service More

by tita62tita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William pratt
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August 04, 2017

Sales LIED!!! Bought a new car with 5 miles on it. Was promised free oil changes as long as I owned the car and kept the Harbor Nissan logo in car. My first oil cha More

by cookjar
Recommend Dealer
Yes
Employees Worked With
Danielle Bennett
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Sep 05, 2017 -

Harbor Nissan responded

Hello. Thank you for taking the time to leave a review for us. This allows us to address the issues you have presented and hopefully maintain a relationship with our valued customers. We understand that some of our customers have been upset with the recent modification to the “.com” sticker program, and while some of these people have had the opportunity to talk with one of our employees regarding the additional benefits to the new program, some have not. They are more than just minute discounts on tire rotations. We would welcome the opportunity to visit with you regarding your concerns. If you would contact our Owner Loyalty Manager at the dealership, she would appreciate your time to give us your feedback on a one-on-one manner.

August 03, 2017

Disappointed I bought my car Oct 2016 and 1 of the major factors in choosing Harbor Nissan was for the promised "Free oil changes". Upon arrival to my second visit More

by blackjewel03
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 05, 2017 -

Harbor Nissan responded

Hello and thank you for your feedback. When we attempted to notify our valued customers of the change in policy, we did not realize that many of the emails would go to the spam folder. We had considered a hard mailing, but many of our customers are up north at this time and wouldn’t have received notification either. It ended up being a no-win scenario. That is why we are working so hard to get in touch with each and every one of you who have left a review either on this site or one of many others. We do value our customers and our intention was to offer more savings on services they would have performed anyway. Please get in touch with our Owner Loyalty Manager so she can visit with you one-on-one regarding your concerns.

August 03, 2017

They were terriblen I WILL NOT go back NO MORE REFERRALS The oil changes are not free, oh yes they sent a email....fully aware they went into a spam, but did care, the guy was so RUDE and even laughed about More

by KVAN51866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name given, he was to buzy laughing
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Sep 05, 2017 -

Harbor Nissan responded

We appreciate your review and truly value your feedback. With that being said, we would also like to have the opportunity to visit with you either in person or over the phone to be able to hear your concerns in a more personal manner. Our Owner Loyalty Manager is ready to talk with you regarding this or any other issues you may want to present. We want to maintain a strong relationship with our customers and hope we can come to a solution that benefits all involved.

August 02, 2017

Very rude salesperson. Went in to talk to someone about purchasing or leasing a new Nissan to trade in our upside-down Pathfinder we had. Very rude in how he handled our si More

by wjbaron
Recommend Dealer
No
Employees Worked With
Richard Caracciolo
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August 02, 2017

Misleading I bought the car from this dealership a couple of months ago. I purchased the car here because they offered free oil change as long as I have the stic More

by francisco.wen
Recommend Dealer
No
Employees Worked With
MATT CLINE, James Lane, Christopher Sutton, Danielle Bennett, Richard Bethea, Billy Pratt, Steve Negoshian
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Sep 05, 2017 -

Harbor Nissan responded

Hello and thank you for your feedback. When we attempted to notify our valued customers of the change in policy, we did not realize that many of the emails would go to the spam folder. We had considered a hard mailing, but many of our customers are up north at this time and wouldn’t have received notification either. It ended up being a no-win scenario. That is why we are working so hard to get in touch with each and every one of you who have left a review either on this site or one of many others. We do value our customers and our intention was to offer more savings on services they would have performed anyway. Please get in touch with our Owner Loyalty Manager so she can visit with you one-on-one regarding your concerns.

August 02, 2017

Harbor Nissan goes back on their word . Bought 2 vehicles from them many years ago, both with advertising .com logo on the back windshield. Was told that as long as I have their advertise More

by ktrin3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Negoshian
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Sep 05, 2017 -

Harbor Nissan responded

While the free oil change was a very popular program, it was beginning to lose it benefit potential as recommended maintenance on vehicles has changed significantly over the years. We are now offering discounts on all service work, which has a much better savings potential for our customers. Our Owner Loyalty Manager would be happy to visit with you to listen to your concerns and receive your feedback. Feel free to call or stop by our dealership at your convenience to meet with her. Her door is always open.

August 01, 2017

You lose our trust! We supposed to get free oil change for life and free wash. My husband came home he said they charge him for oil change and no car wash been done. It More

by starwarsdementia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Caracciolo, MATT CLINE
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Aug 31, 2017 -

Harbor Nissan responded

We appreciate the opportunity you gave us to welcome you into the Harbor Nissan family with the purchase of your vehicle last year. We are also sorry that the benefits of the modification of the ".com" sticker program were not fully explained to you. With the available discounts on all service work and not just oil changes, you will save significantly more money over the life of your vehicle. Our Owner Loyalty Manager would like to have the opportunity to visit with you to discuss your concerns. We value your business and want to maintain a good relationship with you.

August 01, 2017

Service for my wife's Altima. Service was performed within a reasonable time. No problems. Happy with the service I received. Will be back to have my other vehicle serviced when n More

by SADNUDBULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Pratt
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Sep 01, 2017 -

Harbor Nissan responded

Thank you so much for allowing us to provide service work for your Altima, and also for the wonderful review. It is all very much appreciated, and we look forward to a great relationship with you for years to come.

July 31, 2017

Would never buy a car or recommend this dealership!!!! If you look online they are scheduling oil changes for free. After you schedule your appointment and show up to have the service done you are told it More

by Lighthouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Bishop
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Sep 01, 2017 -

Harbor Nissan responded

We truly appreciate the response we are getting from our customers as it helps us see where we need to improve. In this case it is communication. We apologize that the ".com" sticker modification was not fully explained to you prior to your visit to the dealership. Our goal is to save our customers more money by offering discounts on all of our services, not just the oil changes. Our Owner Loyalty Manager would love to be able to visit with you and listen to your concerns to try to resolve the issues you have presented.

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