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Harbor Nissan

Port Charlotte, FL

4.4
3,107 Reviews
Harbor Nissan is a state of the art auto dealership celebrating 50 years serving our community, we sell New Nissan Vehicles and all makes of used vehicles. Large enough to serve you, Small enough to care! Our goal is to make your car buying experience the best possible. Harbor Nissan's dealership offers a wide variety of new and used cars, Nissan incentives, service specials, and Nissan parts savings. Conveniently located in Port Charlotte, FL we also serve Punta Gorda, FL and North Port, FL, Cape Coral, FL. If you're looking to purchase your new dream car, you've come to the right place. At Harbor Nissan we pride ourselves on being the most reliable and trustworthy Nissan and used car dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! We're the kind of Nissan dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Harbor Nissan we do our best to make the car buying experience an easy one. We're the kind of Port Charlotte, FL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Port Charlotte, FL Nissan and used car dealer that strives for 100% customer satisfaction.
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4336 Tamiami Trail

Port Charlotte, FL

33980

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Showing 3,107 reviews

July 31, 2017

Where's the free oil change you agreed to? I bought a brand new car here in October with the promise of free oil changes for life. Scheduled my free oil change and low and behold when I got the More

by rwiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Employee did not introduce himself in service dept., Tom Bishop
Sep 01, 2017 -

Harbor Nissan responded

We are thrilled that you allowed us to assist you with the vehicle purchase in October and are also truly sorry that the modification to the ".com" sticker program was not fully explained to you prior to your visit. Our goal is to save our customers more money by offering discounts on all of our service work, not just oil changes. Our Owner Loyalty Manager would love to have the opportunity to visit with you regarding your concerns and the issues you presented.

July 31, 2017

Excellent Good experience overall....David was easy to work with.....dealership needs to upgrade computer that sales uses...system too slow..would recommend ove More

by Nomoresnow16
Recommend Dealer
Yes
Employees Worked With
David Reyes
Sep 01, 2017 -

Harbor Nissan responded

Thank you so much for this wonderful review! We truly appreciate your business and look forward to building the relationship for years to come.

July 30, 2017

No communication I set an appointment online fir my free oil change, when I got to my appointment I was then told they are no longer free. I understand if they no lon More

by HKRALIK91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't recall
Sep 01, 2017 -

Harbor Nissan responded

Thank you so much for taking the time to review our dealership. We sincerely apologize that the ".com" sticker modification was not fully explained to you. We wanted to give our customers an opportunity to save even more money, so we now offer discounts on all service work done, not just oil changes. Our Owner Loyalty Manager would like to be able to visit with you to hear your concerns and address the issues you presented.

July 28, 2017

Not happy with the car at all too many things wrong with it Firstly I was sold a car with a transmission leak.. I was told by the sales person CJ that he had to check to see if it is covered! I said what are yo More

by chrisdeferrari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ SCHALCH
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2017

Oil change I called for an appointment for my oil change. When I made the appointment, I was only told the date and time. I had at least two emails reminding me More

by MAZIN4466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Leininger, James Lane
Sep 05, 2017 -

Harbor Nissan responded

Hello and thank you for your feedback. When we attempted to notify our valued customers of the change in policy, we did not realize that many of the emails would go to the spam folder. We had considered a hard mailing, but many of our customers are up north at this time and wouldn’t have received notification either. It ended up being a no-win scenario. That is why we are working so hard to get in touch with each and every one of you who have left a review either on this site or one of many others. We do value our customers and our intention was to offer more savings on services they would have performed anyway. Please get in touch with our Owner Loyalty Manager so she can visit with you one-on-one regarding your concerns.

July 28, 2017

Please inform of changes I registered for at that time their standard free oil change. They never informed me their policy changed until my appointment check in. Had they done More

by FALLYALL247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy Pratt
Sep 05, 2017 -

Harbor Nissan responded

Hello and thank you for your feedback. When we attempted to notify our valued customers of the change in policy, we did not realize that many of the emails would go to the spam folder. We had considered a hard mailing, but many of our customers are up north at this time and wouldn’t have received notification either. It ended up being a no-win scenario. That is why we are working so hard to get in touch with each and every one of you who have left a review either on this site or one of many others. We do value our customers and our intention was to offer more savings on services they would have performed anyway. Please get in touch with our Owner Loyalty Manager so she can visit with you one-on-one regarding your concerns.

July 27, 2017

Good service We have been going to this dealer for 3+ years and have been well taken care of. Although they changed their free oil change program, overall not too More

by shellseeker2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bethea
July 26, 2017

always pleasant The team at Nissan service center is always helpful, pleasant and willing to do whatever it takes to keep their customers satisfied. It's a pleasure More

by EILEENLOH0301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT CLINE
July 26, 2017

Bad customer service When I bought my vehicle it was said free oil change for life of ownership. Not so instead offered a new point system, and was not told when made a More

by MARIWILHELME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Lane
Sep 05, 2017 -

Harbor Nissan responded

We appreciate your review and truly value your feedback. With that being said, we would also like to have the opportunity to visit with you either in person or over the phone to be able to hear your concerns in a more personal manner. Our Owner Loyalty Manager is ready to talk with you regarding this or any other issues you may want to present. We want to maintain a strong relationship with our customers and hope we can come to a solution that benefits all involved.

July 26, 2017

Disapointment My dissatisfaction comes from their change of policy, not from the service. I was one of the many that signed up to have the Harbor Nissan sticker di More

by mslady4now
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Bennett
Sep 05, 2017 -

Harbor Nissan responded

Hello and thank you for your feedback. When we attempted to notify our valued customers of the change in policy, we did not realize that many of the emails would go to the spam folder. We had considered a hard mailing, but many of our customers are up north at this time and wouldn’t have received notification either. It ended up being a no-win scenario. That is why we are working so hard to get in touch with each and every one of you who have left a review either on this site or one of many others. We do value our customers and our intention was to offer more savings on services they would have performed anyway. Please get in touch with our Owner Loyalty Manager so she can visit with you one-on-one regarding your concerns.

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