Harbor Nissan

Great experience! Billy was great! Great customer service, very accommodating all around great person. Although a lengthy service time Billy warned me and got me in and Billy was great! Great customer service, very accommodating all around great person. Although a lengthy service time Billy warned me and got me in and out asap. More

Expedition for an Expedition Hi, to whom it may concern! I had a very good experience in purchasing a good used Ford Expedition. My salesman was Alex Bowermaster, he is genuine Hi, to whom it may concern! I had a very good experience in purchasing a good used Ford Expedition. My salesman was Alex Bowermaster, he is genuinely a great asset to Harbor Nissan. He made everything go very easy and in a professional manner. More

Excelente service Mike Longo and David Reyes Did a excellent job finding the car I needed. Did a great job at explaining the expects of the car. Mike Longo and David Reyes Did a excellent job finding the car I needed. Did a great job at explaining the expects of the car. More

Great Service Had nitrogen installed in my tires and also gas emptu gauge was off ]had a error code and reset. Service agent was very professional and explained Had nitrogen installed in my tires and also gas emptu gauge was off ]had a error code and reset. Service agent was very professional and explained everything in layman'sterms. More

Oil Change As always I got great service from Harbor Nissan. Danielle explained and kept me informed what needed to be done and set up another appointment to ac As always I got great service from Harbor Nissan. Danielle explained and kept me informed what needed to be done and set up another appointment to accommodate my schedule. More

Follow up from purchase The service department did a great job on there part, but I didn't like the sub dealing with the rent a car instead of Harbor Nissan loader car. I wil The service department did a great job on there part, but I didn't like the sub dealing with the rent a car instead of Harbor Nissan loader car. I will not make take mistake again. Also the paint shop where my Frontier went to remove the scratches out of the finish didn't wash the area down first and when compounded the roof they had the passenger door open and left little white dots of compound on the inside of the door. More

Wasted 45 minutes of my life I will never get back Received notice of recall and stopped by dealership to see if the car qualified. CSR told me that the recall had NOT been done. (We told him the car Received notice of recall and stopped by dealership to see if the car qualified. CSR told me that the recall had NOT been done. (We told him the car had been in within the last month and we thought it had been taken care of) In any event, after 45 minutes of CSR checking once again, I was told the correction had been made. Doesn't make sense that two reps could tell two different stories. In meantime, being 75 years of age, I had plenty of other things I could have accomplished in those wasted 45 minutes. This is the second sub standard experience I have had at this dealership. More

Oil change Everyone was very polite and professional. The service was done in a very timely manner and the entire process was quite enjoyable. thanks so much Everyone was very polite and professional. The service was done in a very timely manner and the entire process was quite enjoyable. thanks so much More

Had new breaks put on and a new air filter. The staff are very nice and keep you informed the whole time you are there. The waiting area and restrooms are very clean and comfortable. The staff are very nice and keep you informed the whole time you are there. The waiting area and restrooms are very clean and comfortable. More

Took forever for an oil change Dropped off my car and walked to the service counter where there were four employees typing. I was literally standing right next to an employee for ab Dropped off my car and walked to the service counter where there were four employees typing. I was literally standing right next to an employee for about 3 mins and not one even looked up to ask if I was being helped. A fifth walked around me and sat down behind the computer with which I was standing right in front of, failed to acknowledge me and began eating a snack. I'm looking around wondering if anyone is going to help me and then the one I was originally standing next to asked if I was being helped. I said no, gave my keys, and mentioned I had an 11a appointment for an oil change and I was told to sit in the waiting room. I also observed a lack of acknowledging other customers upon approaching the service counter which is horrible. Even if they cannot service them immediately acknowledging a customer makes for great customer care. Needless to say an hour and a half later my car was done. They were nice once I was spoken to but I'd rather pay to get my oil change done in a timely manner in exchange for great customer care and not being brushed off as less important than to get it done for free at Nissan. More