Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,522 reviews
March 16, 2009
The best experance I have ever had at a dealership. I went in with a complex situation and Mike and Heather did everthing possible to help me out and make my buying experiance as easy as possible. They w went in with a complex situation and Mike and Heather did everthing possible to help me out and make my buying experiance as easy as possible. They were honest and straight forward with me. No Games. They made the impossible happen. And I am greatful for the help and compassion. I would highly recommend them if you are looking for an honest and enjoyable buying experance. Thanks Harboro!!!!!!!!!!!!! More
by aarsenault
Employees Worked With
Heather, Mike, Mike Hare, Heather Goodwin
March 07, 2009
We have bought three cars from Harbro and we have recommended them countless times to friends looking for great service and honest answers. Harbro has always stood behind the vehicles they have sold recommended them countless times to friends looking for great service and honest answers. Harbro has always stood behind the vehicles they have sold us. Harbro makes car shopping a pleasant experience! More
by mmkohl
Employees Worked With
Mike Hare, Mike Hare
February 27, 2009
Excellent experience overall. I never bought a car so quickly or felt better about my purchase. This is the second car my wife and I purchased at Harbro. The level of comfort from our first experience m quickly or felt better about my purchase. This is the second car my wife and I purchased at Harbro. The level of comfort from our first experience made it easy the second time. Months earlier I thought I was going to need to replace my car and Mike was willing to shop around to find just the right car...turned out I was able to get a few more months out of the old car, but when it finally died I needed a replacement quickly. I think the car I bought will be just what I need, but it made it easier to make the quick decision knowing that Harbro has a no questions asked return policy. More
by jgoodell
Employees Worked With
Tim/Kent
February 21, 2009
This is by far the best dealership with have ever dealt with. Mike, Tim, Harry and Mark are great, very helpful and answered all of our questions. We just purchased a Toyota Rav4 from Harbro which we hop with. Mike, Tim, Harry and Mark are great, very helpful and answered all of our questions. We just purchased a Toyota Rav4 from Harbro which we hope to keep for many years but we will not hesitate to go back, the service was awesome, we felt no pressure and felt very comfortable with the purchase we just made. The whole staff is super friendly and we are happy to be part of the Harbro family. We recommend this dealership 100%...trust us you will be satisfied. Allen, Glenda & Gabby Phaneuf Douglas MA More
by gvazquez
Employees Worked With
Tim, Harry, Mike, Mark & Andrea, Mike Hare, Tim Hare, Mark Hare
February 20, 2009
We bought a 1 year old t & c minivan 5 years ago and have been very happy with it. We return there for all repairs and required service. People are friendly in both sales and service department. If I had any been very happy with it. We return there for all repairs and required service. People are friendly in both sales and service department. If I had any reservations, it would be the cost of service seems to be a little on the high side, but no complaints with their work. More
by tgrady42
Employees Worked With
Harry in sales and managers in service
February 20, 2009
This is my second purchase through Harbro. Mike took the stress out of purchasing my new vehicle! He was quick to answer my questions and caring of my situation. I felt he did everything he could to make i stress out of purchasing my new vehicle! He was quick to answer my questions and caring of my situation. I felt he did everything he could to make it as pain free as possible. The service department has proved themselves to be reliable, honest and friendly. They back up their work. Would I do it all again? Absolutely!! More
by ilovemyjeep
Employees Worked With
Mike, Mark, Dave, Chris, Andrea, Mike Hare, Mark Hare
February 18, 2009
We have purchased over ten used cars from Harbro Sales and Service since 1988.Every car has been delivered in superb condition,and on time. All aspects of every transaction were taken care of rapidly and and Service since 1988.Every car has been delivered in superb condition,and on time. All aspects of every transaction were taken care of rapidly and professionally. Service on the vehicles,like brakes for example, have been performed exactly and at very competitive prices after many many carefree miles from the date of our initial purchase. My wife and I will not purchase from or have service done on our vehicles by another dealer. The superb vehicles, excellent people and fine service make Harbro an outstanding place to purchase your car. Al and Donna Blanchard More
by Al Blanchard
Employees Worked With
Harry Malkasian, Tim Hare, Mark Hare,Mike Hare Pat, Dave, office people, service people, Mike Hare, Tim Hare, Heather Goodwin, Mark Hare
February 18, 2009
I have sold vehicles to Harbro in the past.I am now retired. I have watched this Family Business grow in many positive ways for over 25 years.Harbro can be summed up in one word."HONESTY".I have been a retired. I have watched this Family Business grow in many positive ways for over 25 years.Harbro can be summed up in one word."HONESTY".I have been a seller and also on the retail buyer side of the desk.The operation is different from most ALL car dealerships,New and used.Harbro wants you in the right vehicle and will go to any lenghts possible to make this happen and to make you a satisfied,happy,customer.I have found that to be true in all aspects of the business.Their customers are treated the old fashioned way...Honestly More
by Alan Savides
Employees Worked With
Harry,Mike,Tim,Mark, Mike Hare, Tim Hare, Mark Hare
February 18, 2009
I have been dealing with Harbro for over 20 years. They I have been dealing with Harbro for over 20 years. They are always there in case something goes wrong. No wonder their customers keep coming back. I I have been dealing with Harbro for over 20 years. They are always there in case something goes wrong. No wonder their customers keep coming back. I attribute their success due to the relationship they retain with their customers regarding service and problem solving if there are any. Signed.........Joe DeRoy More
by joederoy
Employees Worked With
Mike Hare, Mike Hare
February 18, 2009
i thoroghly enjoyed my purchase through harbro i thoroghly enjoyed my purchase through harbro sales&service.no pressure,surprisingly simple and easy. team is courteous and attentive.never dealt w i thoroghly enjoyed my purchase through harbro sales&service.no pressure,surprisingly simple and easy. team is courteous and attentive.never dealt with a dealership so eager to please,here the customer truly comes first.where cliche becomes reality.so do your homework potential buyers and then go to harbro! More
by tomkattogether
Employees Worked With
primary salesman harry as well owner/sons and the office girls , great team!, Mike Hare, Tim Hare, Heather Goodwin, Mark Hare
