Harbro Sales & Service Inc

Those who work at Harbro are truly a noble and professional group of people with a solid foundation in ethical principles and product knowledge. It is without a doubt a 5+ rated company!!! professional group of people with a solid foundation in ethical principles and product knowledge. It is without a doubt a 5+ rated company!!! More

Fast, efficient, adaptable, and professional…. .and all while their computer was on the fritz!. Basic oil change on short notice and the service department got me in and out of there. My only .and all while their computer was on the fritz!. Basic oil change on short notice and the service department got me in and out of there. My only complaint was that they finished before I was done eating the breakfast I brought along. :-) Not sure of who the specific persons were on my job, but it appears that the department works like a well oiled machine (pun intended). More

From our initial greeting by Mark to our dealing with Jon, our sales representative, the experience was comfortable, honest and courteous. Once our decision was made, Jon arranged a test drive, evaluate Jon, our sales representative, the experience was comfortable, honest and courteous. Once our decision was made, Jon arranged a test drive, evaluated our trade-in and completed all the necessary paperwork in a professional, timely manner. Even though we experienced drivability issue with our trade, Jon arranged to have it towed to Harbro and even delivered our new car, with new plates attached, to our home. In such contentious times, it was a pleasure to do business with the trustworthy staff of Harbro. More

I came with a problem, they fixed my problem and informed me of a few other problems they found without pushing me to fix. I’ll come again. me of a few other problems they found without pushing me to fix. I’ll come again. More

Fantastic everything went smoothly. They went over the top to make sure I had everything I needed before I left. They did a lot of work on the van that they caught their check up is out They went over the top to make sure I had everything I needed before I left. They did a lot of work on the van that they caught their check up is outstanding. More

Andrea is a gem. I walked in after a month of having service and he remembered me,more my car, before looking it up. That alone speaks volumes. I walked in after a month of having service and he remembered me,more my car, before looking it up. That alone speaks volumes. More

This was my first time buying a car from a dealer and Jon helped make it an easy experience! I'm very grateful! helped make it an easy experience! I'm very grateful! More

Thenservice was great. They told me to keep an eye out for an oil leak, but I have not seen any yet. My issue is not with the service, but with the fact that I bought two They told me to keep an eye out for an oil leak, but I have not seen any yet. My issue is not with the service, but with the fact that I bought two Hyundais from Webster Harbro with the promise that I would be able to get service in Webster. I know that service in Webster has been prioritized to get incoming cars serviced to go on the lots for sale. The last Webster Harbro mechanic was able to get me scheduled for quick oil changes after I got out of work without having to drive to Whitensville. The guy working there presently told me that he could only get me in before 9:00 a couple of days each week. He said that he was only doing what he was told by Whitensville Harbro. The Whitensville guy I worked with, told me - I am trying to remember, but I was not happy with his response -something like, "Well, Webster makes their own schedules." I was not happy with Harbro not making a small adjustment to fit me in for an oil change which is covered under the warranty/extra cost of the Santa Fe in Webster as part of their sales pitch in buying the car. I was also not happy to be told one thing by Wbster, and another thing by Whitensville. The new Webster mechanic was following orders from Whitensville, and Whitensville outright mislead me. More

Don’t need 15 words to say that Harbro is a gem to have in the neighborhood! in the neighborhood! More