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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
1,028 Reviews

1,028 Reviews of Harbro Sales & Service Inc - Service Center

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August 09, 2021

Was given my car back with the check engine light twice, once after over a month. Ford dealership was mostly to blame and more action should’ve been taken on my behalf More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Alisch, Sean Connolly
Aug 11, 2021 -

Harbro Sales & Service Inc responded

Hi, thank you for letting us know about this issue. Because it does not show your name, I am not familiar with this situation with Ford... but I would be happy to help any way I can. Give me a call at 508-266-6012 at your convenience and I'm sure we can get to the bottom of the issue. We are always here to help. Thanks again, Mark Hare

August 07, 2021

An automobile business catered to providing the best service to the customers utmost satisfaction: Availability, professional expertise, courtesy and most of all a customers "piece of mind" that the wor More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
August 06, 2021

Great service with my my oil change. Thoughly checked all other areas that may have issues and listed what should be done and the pricing. More

by ELABRIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
August 05, 2021

Good workmanship, good customer service, and affordably priced. That is why I always go back. Service is fast and a comfortable waiting area with beverages. More

by CHRISTHERRIEN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester, Mark Alisch, Sean Connolly
August 05, 2021

The service is always excellent. It is prompt, friendly, and efficient. From my original purchase, to having my automatic start installed and now my routine oil changes, all my experiences have been of the More

by sonyalfournier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Mark Alisch, Sean Connolly
July 29, 2021

I found everyone there to be professional, from the manager Sean,to the mechanic Kevin, I was very pleased. I would definitely return in the future for more services. More

by J.par
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Sean Connolly
July 29, 2021

They are pleasant and professional and very helpful. I have been having my car serviced there for years. I trust them and wouldn't take my car anywhere else! More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Alisch, Sean Connolly
July 28, 2021

I like to send a great review for Sean the service advisor. He has done wonders for me after having a bad experience with someone else in the service department. More

by dmll61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alisch, Sean Connolly
July 23, 2021

Service is always excellent. Employees are friendly and helpful. If something is wrong, they not only tell you but show you. They are honest and trustworthy which is why use Harbro. More

by Epaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
July 22, 2021

We’re able to work on car earlier than expected. Very prompt and helpful throughout the whole process. Will definitely go back again for future service needs. More

by PCHILTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin (Mechanic), Mark Alisch, Sean Connolly
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