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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
1,033 Reviews

1,033 Reviews of Harbro Sales & Service Inc - Service Center

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February 18, 2021

I was in need of new lightbulbs for replacements. They were able to schedule and take care of me quickly! It was greatly appreciated in order for my car to pass inspection! Thank you! More

by KAube77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
February 10, 2021

I took my vehicle in for an oil change and to schedule regular maint. As usual, the appointment was fast, courteous and priced fairly. My next appointment was scheduled to take care of regular maintenan More

by CHRISTHERRIEN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
February 07, 2021

I needed an oil change but I also had my check engine light on which they found quickly & put my mind at ease that it was nothing really serious .Mark was amazing to deal with. More

by LVIOL610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
February 05, 2021

I have had nothing but fantastic service at the Webster location. I had been a customer for a few years for basic maintenance, then bought a car there. No regrets. Appointments are easily scheduled, work i More

by kare7765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
February 05, 2021

All of my questions were answered well and I trust them with my car. I had a family member who had only good things to say about Harbro. That is why I bought my car there. More

by loprou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
February 04, 2021

I went for a oil change and I wasn't going to be around until after you close to pick it up my vehicle and I asked to pay for it in advance and they said that they didn't know how much a oil change was so More

by jay_smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Alisch
Feb 16, 2021 -

Harbro Sales & Service Inc responded

Hi Jay, thanks for expressing your concern with how the billing was handled. Thanks for taking the time to talk to me more about this. As we talked about, we can't always pre-bill invoices because we don't always know exactly what a vehicle will need, as well as the taxes, etc. I am sorry to hear that this wasn't communicated to you in a way that you felt satisfactory. As you know, we take it seriously when someone feels they could have had a better experience. Hope to see you soon, we look forward to earning another 5 star review! -Mark Hare

February 04, 2021

I dealt with Sean, who was absolutely amazing. I am very pleased with the service and will definitely come back and be referring friends and family. A+ More

by neilthebondsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
February 04, 2021

I bought my car in September of 2020. In Jan- Feb I have over 400$ of repairs later. I would like to know how does that work? If they knew a certain problem happens with my kind of car why wasn’t I told abo More

by jayquellinmercado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Rodgers
January 28, 2021

Great maintenance service and staff. I truly appreciate Mark going out of his way to accommodate my needs, and could not have asked for better service. I have been a customer of Harbro's for over 35 years More

by scennap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
January 07, 2021

Faithfully get my oil changed and my tires rotated per their recommendation. I am grateful for small town service. I am in the process of buying my daughter her car there as well; couldn't be happier wi More

by KAube77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Alisch
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