Harbro Sales & Service Inc - Service Center
Whitinsville / Webster, MA
1,033 Reviews of Harbro Sales & Service Inc - Service Center
Just installed in my 2010 Mercury Milan, remote car start. A loaner was provided and early afternoon, car was ready. Mark Alisch gave an easy instruction. Works like a charm! I've had just recentl start. A loaner was provided and early afternoon, car was ready. Mark Alisch gave an easy instruction. Works like a charm! I've had just recently, a total brake job. They found my rear calipers were rusted, they too are new. Safety first! More
Woke up Monday morning to find my front driver’s side tire near flat and not keeping air. Called in not expecting them to take me that day to find they could take me immediately! The service team was inc tire near flat and not keeping air. Called in not expecting them to take me that day to find they could take me immediately! The service team was incredibly accommodating and friendly. Not only were they able to fix my tire, but they also identified some additional maintenance my car needed. They offered the service and got it done, all without an appointment. I also received a ride home so I did not have to wait in the lobby for hours. For an unexpected stressful Monday, this was exceptional service and I greatly appreciate the help! More
My car needed all 4 wheel brakes, the whole ball of wax! Plus 2 new calipers, they called to inform, appreciated being called. I had a loaner also, a plus in my book! The staff and tech were very up front Plus 2 new calipers, they called to inform, appreciated being called. I had a loaner also, a plus in my book! The staff and tech were very up front on the repairs. They go the extra mile! More
As a previous employee i witnessed alot of repeat customers that would come in for service that worked or bought cars from harbro even 10+ years prior. And after moving away and coming back years customers that would come in for service that worked or bought cars from harbro even 10+ years prior. And after moving away and coming back years later. I find myself doing the same routine. The reason behind it is. 1) I know when i drop one of my fleet vehicles off for regular preventive maintenance or repairs that Mark will do everything in his power to make sure its quality parts at a reasonable price. 2) That Jim, Aaron and Kevin will do the job the right way the first time and they never settle for less. 3) They know what the customers expect and they exceed the expectations. What more can you ask for? More
Great service experience. All involved very helpful and professional. Work was done well and in a timely manner. Would definitely return for future service needs professional. Work was done well and in a timely manner. Would definitely return for future service needs More
I have been a customer of Harbro for nearly 40 years and have always received excellent service in either purchasing a vehicle or having it maintained. They are responsive to your needs and will always tre have always received excellent service in either purchasing a vehicle or having it maintained. They are responsive to your needs and will always treat you with courtesy and respect- attributes which are instinctive to their organization. You can purchase or service a vehicle anywhere, but not with the same care and attention that you will experience at Harbro. Highly recommend Harbro Sales and Service. More
I always receive the best service! So thankful for this positive experiment right here in town! It’s a location that I can’t count on. positive experiment right here in town! It’s a location that I can’t count on. More
Drivers side door lock, not releasing! Mark A. service manager scheduled an appointment over the phone. Upon bringing my car in the mechanic assessed the cause, broken latch inside. They we Mark A. service manager scheduled an appointment over the phone. Upon bringing my car in the mechanic assessed the cause, broken latch inside. They were able to get the part, I waited for the repair. Job well done! More
Outstanding Experience !!!! I am relatively new to the Northbridge area. I moved here a few months after my husband passed away. When I asked people where to get my car repaired I am relatively new to the Northbridge area. I moved here a few months after my husband passed away. When I asked people where to get my car repaired, oil changes etc., many people said Harbro's. I could not agree more. They are professional, polite, and on time. I find that from the front office to ( even more important the mechanics themselves) they are respectful and Honest. They know that I get very nervous when a check engine light comes on and they always do their best to get me in ASAP. I can not praise them enough - are they always perfect ? No, of course not, but they do their best to correct any situation immediately. We have three cars in this household all are repaired and maintained at Harbros'. My brother-in-law and his wife have both bought their current cars from them and their previous two cars were from them as well. Thank you Harbros' More