Hardin Buick GMC

Good Experience Good experience with friendly staff. Bought a used truck and there were some minor things that needed to be fixed. They agreed to fix these minor thin Good experience with friendly staff. Bought a used truck and there were some minor things that needed to be fixed. They agreed to fix these minor things since I expressed such interest in the truck I was buying. More

Excellent Service! In my 78 years I have never ever had a salesperson that was as courteous, friendly, and knowledgeable as Woody Rogers! He is a credit to the Hardin In my 78 years I have never ever had a salesperson that was as courteous, friendly, and knowledgeable as Woody Rogers! He is a credit to the Hardin Buick dealership! In fact everyone that Woody Rogers introduced me to were very courteous and friendly! Woody Rogers took a substantial amount of time so that I was familiar with the operation of this new vehicle! More

ABOVE AND BEYOND I HAD A DENT IN THE LEFT REAR WHEEL WELL AND THEY FIXED IT WHILE I WAS GETTING SERVICE. I DID NOT EVEN SAY ANYTHING ABOUT IT. THEY WENT ABOVE AND B I HAD A DENT IN THE LEFT REAR WHEEL WELL AND THEY FIXED IT WHILE I WAS GETTING SERVICE. I DID NOT EVEN SAY ANYTHING ABOUT IT. THEY WENT ABOVE AND BEYOND. I CAN'T REMEMBER THE NAME OF THE SERVICE REP. More

Well done Recall on breaks taken care of. Plastic rivet on gas inlet fixed no charge. Gauge on oil said low but oil was not low. Gauge not working right but n Recall on breaks taken care of. Plastic rivet on gas inlet fixed no charge. Gauge on oil said low but oil was not low. Gauge not working right but not a problem. Happy with service! More

great service for many years Hatdin has always had the BEST service department.. This is my third auto from them and I am always pleased with the service I receive. I have been wi Hatdin has always had the BEST service department.. This is my third auto from them and I am always pleased with the service I receive. I have been with them since they were over on Anaheim Blvd and Jon Miller was my service rep More

Thumbs up! I was scouring the internet for a good deal on a new sierra. I was initially in the market for a SLT and wasn’t successful finding the deal I was hop I was scouring the internet for a good deal on a new sierra. I was initially in the market for a SLT and wasn’t successful finding the deal I was hoping for. Then Woody sent me an email with some deals in it, and i liked the looks of a Denali deal they had. I asked him to work it up, and it was a better deal than i was getting quotes for on SLTs at other dealerships. So we went down to the dealership, met with Woody, test drove the truck, filled out some paperwork, and the deal was done. In and out in less than 2 hours. No surprises, no shenanigans, just a good deal with an honest salesman! I highly recommend this dealership if the rest of the sales staff is as professional as Woody. More

Lifespan of new battery I had a new battery (under warranty) installed in my buick verano on August 20, 2018 by your service department. It has been approximately 1 year and I had a new battery (under warranty) installed in my buick verano on August 20, 2018 by your service department. It has been approximately 1 year and 3months since that installation and I have had to replace that battery for another new one on 11/19/19, one in which I paid for. To my understanding, a battery's life span is between 2 to 5 years. Clearly the battery (warranty) that was installed in 2018 did not fulfill its approximate usefulness. I was told that "the alternator tested well", so the alternator is not the issue. I feel as if the battery under warranty that was installed in 2018 was either a defective battery or a refurbished one. I am not pleased at all that I had to replace that battery so quickly. It appears to me that this should not have been the case! Overall, your service center is satisfactory and the interaction that I have had with 3 of your service department representatives is also satisfactory. So the low star rating is just in regards to this battery situation, not for anyone personally. I have only listed names, because I am not able to submit this comment without completing all sections. More

Beautiful Experience/ Superb Professionalism Special thanks to Jeff! & ALL the staff in the service department. Very kind & Professional! Quck!! Quick!! Quick service! Wow!! I love the way Jeff Special thanks to Jeff! & ALL the staff in the service department. Very kind & Professional! Quck!! Quick!! Quick service! Wow!! I love the way Jeff sent a video visual to my cellphone. Believe it or not. Mercedes doesn't even have that special feature. Lol I am so pleased & grateful for the swift customer service for my Buick Regal Premium. & the complimentary uber round trip! Thank you!!! 5 stars plus!! I recommend Buick 100% plus!!! More

unfinished service Tech did not adjust hood latch per request all employees were friendly and helpful dealership was clean and air conditioned service was done in a time Tech did not adjust hood latch per request all employees were friendly and helpful dealership was clean and air conditioned service was done in a timely manner More

Round 4 This is our 4th car purchased at this dealership in the last 4 1/2 years. The dealership is always clean and has a nice inventory. The waiting area This is our 4th car purchased at this dealership in the last 4 1/2 years. The dealership is always clean and has a nice inventory. The waiting area is also nice. However, the real reason we keep coming back is Gordon Jackson, the sales manager. He always makes sure we are taken care of. He knows how to take care of customers. Note none of this is meant for our usual service writer who could use some customer service training, especially regular customers who are GM retired employee family members. More