Hardin Buick GMC

Sean got the truck in fast and kept us informed about status. Great experience. No status. Great experience. No More

I took my car in for its first service. As soon as I drove it off the lot the service tire system. We then had to take the car back in which he said would take 5 minutes. Then we got there As soon as I drove it off the lot the service tire system. We then had to take the car back in which he said would take 5 minutes. Then we got there and he said he forgot that's not how my car works and he needs to keep it for over an hour or order a part that it needs. He also implied it was my fault that the tire was faulty and that it had nothing to do with the service as though it is a coincidence that the tire has an issue for the first time the day it goes to the dealership. Additionally, even if the tire has been like that the car was purchased there less than 6 months ago so it was sold faulty. Since my boyfriend learned his car was also sold faulty from that dealership and had to be in a loaner for a few weeks recently this dealership has proven their incompetence. More

Very happy with the overall experience with this purchase. Everything that was advertised was realized. The salesperson Woody Rogers was exceptional and the finance team even worked with us on prici purchase. Everything that was advertised was realized. The salesperson Woody Rogers was exceptional and the finance team even worked with us on pricing. No haggling. More

Walt, Justin and his team always take care of us. Thanks again for the excellent service. Thanks again for the excellent service. More

Sean Eddleman was the absolute best to work with. Notified me by text with estimate of repairs- that was pretty cool. Updated quote when I added additional work, easy process. They had to keep my Notified me by text with estimate of repairs- that was pretty cool. Updated quote when I added additional work, easy process. They had to keep my car overnight, kept me updated on progress, was on time, and was under cost. He was always two steps ahead…. I told him I was coming during my lunch, my car ready when I got there…. Washed and ready to go! Check out was extremely fast as well😊 More

Great service, good communication. Let me know what the issue was and fixed it good. Let me know what the issue was and fixed it good. More

Was told I had to buy the accessories to buy the Truck sounds like bait and switch as far as the prices goes. There was only one accessory that I wanted he would let me sub but wouldn't give me prices ju sounds like bait and switch as far as the prices goes. There was only one accessory that I wanted he would let me sub but wouldn't give me prices just said he would let me sub zxlyn for alarm like LoJack and he would do it for same price. Went there as a Costco Member toward the end of the sale asked for copy of Costco pricing he said this was a better deal never saw copy of pricing. No transparency just another hustle at the delership! More

I enjoyed my experience very greatly with the service department. Jeff was attentive, took good care of us and met some commitments we needed for time with the rental car. I would very much recommend the department. Jeff was attentive, took good care of us and met some commitments we needed for time with the rental car. I would very much recommend them to anyone who needs service on their GMC or Cadillac. More

I have been a long-time loyal customer of this dealership, purchasing multiple vehicles here over the years and regularly bringing them in for service. Recently, my family was in the market for a dealership, purchasing multiple vehicles here over the years and regularly bringing them in for service. Recently, my family was in the market for a new vehicle. We decided to special order one with specific features, as we weren’t in a hurry and wanted it exactly the way we needed. After placing the order, I never received a single update unless I reached out first. Roughly 10 weeks later, I was finally contacted that the vehicle was “ready.” When I arrived to test drive and sign paperwork, I quickly realized something was very wrong. The dealership had canceled my order without ever notifying me. Instead, they tried to sell me a different vehicle at a higher price with added items I did not order and that they refused to remove. Even after showing my signed order documents, the sales manager refused to acknowledge their mistake. This experience was incredibly disappointing, especially after generations of my family have done business here. I was treated like just another number and just another sale. I will never return to purchase or service a vehicle here again. If you’re considering a GMC, I strongly recommend going elsewhere. More

I'm sorry but the guy who attended me was not very nice and I felt the moment he saw me he had a super attitude like he didn't care to help me. and I felt the moment he saw me he had a super attitude like he didn't care to help me. More