Hare Honda
Avon, IN
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They are criminals Will never go there again. Two other businesses disagree with their 1000$ diagnosis. Then they charges me shipping for the parts they had already ord Will never go there again. Two other businesses disagree with their 1000$ diagnosis. Then they charges me shipping for the parts they had already ordered. Don't go there! More
Disrespectful and liars. Salesperson, Karen Bayless, gave us wrong information and TLH will not take responsibility for the mistake and fix the $40,000 problem. She didn't kn Salesperson, Karen Bayless, gave us wrong information and TLH will not take responsibility for the mistake and fix the $40,000 problem. She didn't know the product but lied afterword. Sales manager, President, and marketing manager rude and disrespectful. Mr. Schuh suggested a ridiculous offer that would cost us thousands for something entirely their fault. DO NOT GO THERE. More
THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD Was in the market for a used Honda Civic. I was immediately greeted by Nick Elytheri and he was terrific. He took care of everything in a very profe Was in the market for a used Honda Civic. I was immediately greeted by Nick Elytheri and he was terrific. He took care of everything in a very professional and friendly way. I love my new Civic and look forward to a long relationship with Terry Lee Honda. I haven't dealt with the Service Dept. yet but I have no doubt that will be a great experience as well. Thanks Nick!! More
Thank you This is my first Honda. I had many questions about the vehicle and general performance. The test drive revealed a car easy to handle and comfortable This is my first Honda. I had many questions about the vehicle and general performance. The test drive revealed a car easy to handle and comfortable to ride in. The sales associate answered all my questions and volumteered additional information which I found exdeedingly helpful. More
Best honda dealer ever Richard Emmons is the best guy to deal with. Had some bad times till i met him. He is the guy to deal with. Very professional. And the parts departmen Richard Emmons is the best guy to deal with. Had some bad times till i met him. He is the guy to deal with. Very professional. And the parts department (Gary and Jen) is why ive been going there for a long time for all my parts and fluids. More
Rich in service was professional and kind. I came in the other day with a few questions about servicing my car and Rich Emmons was very patient with me he's a nice young man I will definitely c I came in the other day with a few questions about servicing my car and Rich Emmons was very patient with me he's a nice young man I will definitely come back I felt very comfortable. Thank you More
Great customer service Tina Reid was a great help with answering any and all questions I had. The service department Tina worked is all very friendly. I would recommend anyo Tina Reid was a great help with answering any and all questions I had. The service department Tina worked is all very friendly. I would recommend anyone to terry lee. More
First time Honda Buyer Great experience. Good customer service from Matt Patterson. First time Honda Buyer/lesse. I would recommend others to come to this site/Company. T Great experience. Good customer service from Matt Patterson. First time Honda Buyer/lesse. I would recommend others to come to this site/Company. Thanks Matt. More
Great experience! I'm a repeat customer!! I purchased a new Civic in 2012 from Noel Brooks. We got a good deal & were treated with respect & friendliness. Two years & 74,000 miles later I want I purchased a new Civic in 2012 from Noel Brooks. We got a good deal & were treated with respect & friendliness. Two years & 74,000 miles later I wanted to trade it in. I went back to see Noel & he was awesome. In a matter of minutes we were doing the paperwork on a 2014 Civic. He & Billy Gamble made the transaction quick & easy!!! Love my new car! More
5 hour oil change We decided to take our car in to get a simple oil change not knowing that it would be a terrible mistake. We took a car to Terry Lee for an oil change We decided to take our car in to get a simple oil change not knowing that it would be a terrible mistake. We took a car to Terry Lee for an oil change and after 20 minutes the service guy came out asking if we had any trouble with the driver side window. Well come to find out after my girlfriend left she realized that her window was off track and not in the upright position where it usually sits because the window motor is dead. We take it back and demand that they fix what they broke and never once did I feel like the service managers wanted to listen to what I had to say about it. They kept saying that they didn't break it and did not want to fix it without us paying for the parts to repair it. We are extremely upset and feel as though we were taken advantage of. And for a 100 dollar part they wanted 300 to repair it without labor. I would never recommend going to Terry Lee Honda in Beautiful Avon. They are rude and don't care about customer satisfaction. More