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Harper Acura

Knoxville, TN

5.0
849 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 849 reviews

February 23, 2012

I have used Harper Acura to service my 2003 MDX since moving to this area in 2007. I have had excellent service from day one. When I call the service dept, I am always treated like a valuable customer. More

by pattiettien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Roland, Richard Tomas
February 17, 2012

My first experience with the service department at Harper Acura was last year when it was time to have the 30k mile service on my 2009 Acura TSX. I decided to go to Harper Acura because my local Acura dealer More

by L-Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Rolen, Richard Tompa
Feb 18, 2012 -

Harper Acura responded

That has to be the best review yet! Thanks so much for the kind words. We appreciate your business and will continue to do our best to provide truly exceptional service. Shannon Harper

January 23, 2012

I had went to Harper Acura to look at a 2010 Acura TL that I had seen online. I was greeted by Andy Dean in a timely fashion. I already had an idea of what I wanted but he still answered all of my questi More

by jadeknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dean
December 27, 2011

I recently had service done on my 2004 TL. Kenny and Chris in the service department have both assisted me with my service at different times over the past 7 years. They are always helpful, informativ More

by j.marsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Rolen, Chris Norton, Angela Patrick & Michael Boswell, Angela Patrick
December 15, 2011

I just had my 04 mdx in today for service. A check engine light had come on. Upon calling the service department, I was assured that it was not an emergency, and an appointment was scheduled 2 days l More

by doubledippin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Rolen
December 15, 2011

The service department is great and I usually work with Kenny Rolen. Kenny takes great care of me and my two current acuras (an MDX and RSX). I can and do call Kenny with service questions and he helped More

by mike parton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kenny rolen
December 15, 2011

Just today I was told by a complete stranger that they liked my RDX. I told them that HarperAcura is a great dealership and that the service department is key to my wanting to stay with Acura models. Kenn More

by Mary Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Rolen
December 15, 2011

I CAME IN TWO WEEKS AGO WITH A FLAT TIRE IN A TERRIBLE RAIN AT 5:50pm. Kenny could of said and I would of been happy , we'll put a new tire on your car in the morning , we are closing at 6 PM. But not K More

by allyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KENNY IN SERVICE
December 15, 2011

Our garage currently stables three Harper Acura vehicles. All services are completed at Harper Service Department. They are helpful, friendly, and always prompt. They let me know what services are needed an More

by shadycove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
December 14, 2011

I was looking at an RDX. I didn't really like it. Michael suggested I try an MDX. Wow loved it. It was beautiful and would be a certified used car. We bought it. I've told everyone how good the dealership is More

by Dana Dobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
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