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Harper Volkswagen

Knoxville, TN

4.8
921 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 921 reviews

August 06, 2018

Fuel Pump Recall/Warranty Very quick service and especially knowledgeable service desk personnel. They were up to date on VW recalls and worked additional work in without any d More

by RAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxey
August 04, 2018

Terrific service Our experience the was great and our salesman Steve Holmes was terrific. Along with the other staff! Enjoying my new car. All the people there are v More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Holmes
August 02, 2018

Great service with no hassle Like most people I'm skeptical of dealerships, but Steve in the Service department has changed my tune. I've taken my car to Harper VW for just over 2 More

by 2012VWPassatOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
July 27, 2018

Great experience This is the second vehicle I have bought from Harper in the past 4 months, and I have not had a better experience anywhere else. I would recommend thi More

by Aircooledclassic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Clark, Kimo, Rick
July 25, 2018

Experience was fine The dealership and service department are fine. I have had my car for less than 3 years and already have spent more on repairs and maintenance than I More

by Cindy1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
July 24, 2018

GREAT CUSTOMER SERVICE BY STEVE NICOLE Steve Nicole is an asset to Harper’s VW! He kept us well informed when we had service recently as well as arranged a ride home when we had to leave t More

by KNW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
July 22, 2018

Airbag "Recall" replacement The Service Dept did a very professional job replacing the airbag. The representative was friendly & knowledgeable. They took care not to leave grease More

by Merci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
July 21, 2018

Routine maintence Fast and thorough service you can count on. Loaner car was offered but I don't mind waiting and checking out their new car inventory. More

by VW owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
July 15, 2018

Bought new Atlas Looked at several models and settled on a new Atlas SEL 4Motion. Neil Rowley was thorough and patient as we went back and forth on which Atlas model t More

by Bruce Carrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Rowley, Rick Boring
July 09, 2018

Always great service at Harper I recently had my vehicle serviced at Harper VW, and everything was great. Can’t beat the work done, the price, and the customer service, especially f More

by VWJosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
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