Harper Volkswagen
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Joey was very helpful! I highly recommend Harpers! Trustworthy, timely, and informative. He kept me updated while I waited for my car and I really appreciated that. I highly recommend Harpers! Trustworthy, timely, and informative. He kept me updated while I waited for my car and I really appreciated that. More
I recently purchased a 2013 diesel VW and experienced a sudden (unexpected) dashboard indicator light. Harper VW Service Advisor Joey and Service Tech Josiah were thorough, competent and attentive to my c sudden (unexpected) dashboard indicator light. Harper VW Service Advisor Joey and Service Tech Josiah were thorough, competent and attentive to my concerns. They gave me detailed answers to all my questions using plain English (*with patience because I asked LOTS of questions). I was happy to get my car back per the service schedule. The waiting area was clean, quiet, and although very busy, I never felt rushed or unimportant. As a first-time Volkswagen owner and a new customer at Harper VW, I have confidence with the positive relationship established by Joey and will definitely return for future service on my car. More
We owned 4 Jetta and 1 Fox . Joey has all way treat us good.we have owned 4 Jetta and 1 Fox . Harper’s is the only one that done the repairs on them. Joey has all way treat us good.we have owned 4 Jetta and 1 Fox . Harper’s is the only one that done the repairs on them. More
I want to rate them higher, but I walk away with disappointment every time. From empty promises by our salesman, to getting back a dirty vehicle after service (not just once, but 3 times), to not be disappointment every time. From empty promises by our salesman, to getting back a dirty vehicle after service (not just once, but 3 times), to not being able to properly diagnose and fix my dashboard issues...just disappointed. More
So! There have been some employee changes @ Harper VW and quite honestly-I didn’t know who to go to any more in service, that I felt comfortable with…(sa There have been some employee changes @ Harper VW and quite honestly-I didn’t know who to go to any more in service, that I felt comfortable with…(sadly…)…just didn’t know anyone anymore🤷♀️… Well! Today-I got Michael Signore! We clicked & he was very down to earth & up front and honest with me!! I like people who are approachable, honest and treat you like you deserve to be treated!☺️ Michael made my day go very well and I appreciate that! (I hope his went well, too!) Thanx Harper VW and Michael for restoring my faith in you all again!(&, well-Andy Maxey in sales helped me a lot today with that, too!!) Been with Harper 23 years now! I really DO NOT want to go anywhere else! Thanx, Guys!! More













