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Harper Volkswagen

Knoxville, TN

4.8
919 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 919 reviews

April 18, 2023

Good communication, busier of late with longer wait times, and rarely a loaner available. Otherwise, great service! More

by hopefoulds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Christian
Apr 19, 2023 -

Harper Volkswagen responded

Hi Hope, we appreciate your honest feedback about your recent experience with us at Harper Volkswagen of Knoxville. We're glad to hear that our communication has been satisfactory and have noted your concerns. Please do not hesitate to reach out if there is anything else we can do to improve your experience with us.

April 17, 2023

Christopher Ramsey was very good he got on phone and went over everything being done to my vehicle he is a keeper. More

by desorbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Ramsey
Apr 18, 2023 -

Harper Volkswagen responded

Christopher is a valuable member of our team here at Harper Volkswagen of Knoxville! Thank you for taking the time to leave a positive review about your experience. We appreciate your business and hope to see you again in the future.

April 09, 2023

I purchased my car from a dealership in Chicago, but have been servicing it here for it's entire life. The car is 11 years old and has over 213000 miles. Jarred has helped me with explanations of each serv More

by Jiji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
Apr 19, 2023 -

Harper Volkswagen responded

Thank you for being such a loyal customer of Harper Volkswagen of Knoxville! We will be sure to pass along your kudos to Jarred and the team. Take care!

April 03, 2023

Well informed with the vehicle and how it operates in comparison to my trade in More

by iteeup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler , Rick Boring
Apr 04, 2023 -

Harper Volkswagen responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Harper Volkswagen of Knoxville team. Drive safely and we hope to see you back again down the road!

March 17, 2023

This is the 3rd car I have bought from them and the 3rd time I’ve had service on my vehicle. They are the best. Very professional and very courteous. More

by Joyceabrown6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nicole, Andy Maxey, Steve Holmes, Rick Boring
Mar 20, 2023 -

Harper Volkswagen responded

We are so glad to have your loyal business. We hope you enjoy the new ride!

March 16, 2023

Cris was very helpful when I went in for an oil change and told me other things my car needed but did not pressure me to do. Got me ready for my upcoming road trip. I now feel much safer on the road. He i More

by mcajill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
Mar 17, 2023 -

Harper Volkswagen responded

It is great to hear that you have felt taken care of by Cris. Thank you for being a loyal client of Harper Volkswagen of Knoxville. Drive safe!

March 10, 2023

Since I bought my 2018 Volkswagen Golf at a different car dealership, this review I’m leaving for Harper Volkswagen dealership is for their servicing and maintenance side of things recommended by the Volkswa More

by Laura Loh Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robinson
Mar 10, 2023 -

Harper Volkswagen responded

We are glad to hear that our service team has kept your car in tip-top shape. Thank you for working with us here at Harper Volkswagen of Knoxville, Laura.

February 28, 2023

They are promt in their service, professional and courteous and very professional. They explain what they find and listen to your concerns. More

by Dave
Recommend Dealer
Yes
Employees Worked With
John Robinson
Mar 01, 2023 -

Harper Volkswagen responded

Dave, thank you for the review! We are so glad to hear that you had a successful service experience working with the Harper Volkswagen of Knoxville team. Drive safely, and we hope to see you back again down the road!

February 23, 2023

The personnel at Harper are pleasant, professional and honest. I have visited twice and the service was quick and efficient. Great job by all involved! More

by rednx2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service write up
Feb 24, 2023 -

Harper Volkswagen responded

This means a lot to our team here at Harper Volkswagen of Knoxville! We strive to provide a 5-star experience with every visit and interaction and we are thrilled that we could deliver that! Until next time, safe travels ahead!

February 20, 2023

Dustin was awesome to work with no pressure very easy buying experience will definitely recommend Harper Volkswagen to my friends. More

by Tina Ramseur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin, Rick Boring
Feb 20, 2023 -

Harper Volkswagen responded

Tina, thank you for the review! We are so glad to hear that Dustin delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Harper Volkswagen of Knoxville!