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Harper Volkswagen

Knoxville, TN

4.8
920 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 920 reviews

December 09, 2017

Service took longerthen told Steve was awesome kept me updated on the process. I feel the price for the swim done was high but I see this with dealers quite often. More

by Rbdb0625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
December 09, 2017

Responsive & professional warranty service This is our second VW Bug from this dealership. They are consistently responsive & professional in taking care of our maintenance and warranty needs a More

by Buggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
December 09, 2017

Good service Harper graciously honored a recommended service discount from another VW dealer! I had gotten a temporary fix earlier on the road and really apprecia More

by Roy W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees
December 09, 2017

Basic oil & filter change on 2017 Jetta & 10,000 mi check. I have performed almost all oil & filter changes on my vehicles for over 55 years that included an '01 diesel Jetta, an '04 diesel Jetta and a 2010 d More

by FROGTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxey and Mike Clem (a few days later)
December 08, 2017

Battery We want to thank Steve in the Service Dept. for working us in and putting a new battery and then we were on our way. Thanks for such a good Service More

by sue75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service
December 05, 2017

Reliable service and friendly personnel I am always with the service I receive at Harper and the people are always friendly and very helpful. The work is always done correctly and at a reas More

by tennkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Christian
December 01, 2017

Awesome experience! We are from Michigan but have a home in Seymour and we had an awesome experience at Harper Volkswagen. We purchased a 2018 atlas and we love it! Our s More

by Craig & bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris brown
November 28, 2017

Treat you like family This is the best dealership experience I’ve ever had and I will be going back and telling all my friends. They treated us fairly and it was a very low More

by Elliott865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Johnson, Chris brown
November 21, 2017

Amazing, knowledgeable, friendly staff! Harper Volkswagon is unbeatable when it comes to service quality and customer service. As a first time buyer, I know no one better than Kimo and Chri More

by Firsttimebuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimo Meheula, Chris Brown
November 15, 2017

Excellent customer focus. I have done business with Harper VW for 2 decades. The sales and service staff are always professional and go above and beyond every time. Todd Keye More

by Rick B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Keyes and numerous service department personnel
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