Harr Chrysler Jeep Dodge

I came in looking for a new Jeep Liberty, but upon test drive, realized the vehicle was WAY TOO large for me. After that discovery, I was undecided which direction to go regarding my next vehicle. Nate was drive, realized the vehicle was WAY TOO large for me. After that discovery, I was undecided which direction to go regarding my next vehicle. Nate was very patient with me while I test drove just about every car on their lot. I was there for about 7 hours before I made my decision! Nate listened to the options I wanted, and I ultimately chose a used 2009 Jeep Compass to purchase, which was in excellent condition. Nate and Brett worked with me to get the price I was willing to pay, as well as a fair offer for my trade - no games, no wasting my time. Thoughout the lengthy process of waiting for me to make a decision, both Nate and Brett treated me with respect and did NOT pressure me to purchase the vehicle. The finance process was painless and straightforward as well. I would recommend this dealership for anyone looking to purchase, and plan to return to them when I am next in the market. Thank you, Nate and Brett for a great experience. I'll be back! More

About a month ago, I brought my car to Harr for scheduled maintenance. I had two hours to kill so of course I walked around the lot to check out vehicles. I had been thinking about buying a new car, but hadn maintenance. I had two hours to kill so of course I walked around the lot to check out vehicles. I had been thinking about buying a new car, but hadn't completely made up my mind. After being out there for about 10 minutes, I was approached by a salesman who introduced himself as Tom Sanderson. He was friendly, knowledgeable, upbeat, and most importantly not a "salesman" in the sense that I didn't feel pressured to "buy a car from him now". I told him I was just looking and he said to see him if I had any questions. Two weeks later, I returned back to Harr, knowing that I was going to buy a new Jeep Compass. I asked for Tom who was able to answer the questions about the Jeep I planned on buying in a sincere and "non-salesman" way. I got more for my trade-in than anticipated and drove my new Jeep off the lot that day. From start to finish, this was one of the best car-buying experiences ever. From meeting with Paul Dumas about financing who completely and thoroughly explained all my financing options to the crew who were grilling up a Memorial Day BBQ - this dealership is top-notch! I would highly recommend buying your vehicle at Harr... I know the next time I'm ready to buy... I certainly will. These guys define the saying... service with a smile. More

I have purchased my last 3 cars at Loan Express. I would DEFINITELY recommend all of my friends and family to visit Rich Thomas at Harr Loan Express. I had a great buying experience, I never felt talked dow DEFINITELY recommend all of my friends and family to visit Rich Thomas at Harr Loan Express. I had a great buying experience, I never felt talked down to. I have had experiences in the past where I felt that I was a bother to the sales team, not the case at Harr. I think it is apparent that they treat their customers with respect and use diligence when selling a car to a paying customer. With me, they have a customer for life. More

I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO MY FAMILY, FRIENDS AND CO-WORKERS. IT WAS A JOURNEY AND QUITE A NEW EXPERIENCE FOR ME. THIS WAS MY FIRST EXPERIENCE VENTURING OUT ON MY OWN TO PURCHAS FAMILY, FRIENDS AND CO-WORKERS. IT WAS A JOURNEY AND QUITE A NEW EXPERIENCE FOR ME. THIS WAS MY FIRST EXPERIENCE VENTURING OUT ON MY OWN TO PURCHASE A NEW VEHICLE. INITIALLY, I WAS VERY INDECISIVE, ALL I KNEW WAS THAT I WANTED AND SUV. WHICH ONE, I WAS NOT CERTAIN. I THOUGHT I WANTED THE COMPASS, WHICH IS NOT A BAD VEHICLE BUT, NOT ONE THAT I PREFFERRED. I SHOPPED AROUND AND ENDED UP COMING BACK TO HARR. THE STAFF WAS VERY FRIENDLY AND PATIENT WITH ME WHILE I MADE MY FINAL DECISION. I ALSO LEARNED THAT A FIRST IMPRESSION IS NOT ALWAYS A LASTING ONE, IF GIVEN THE OPPORTUNITY PEOPLE CAN CORRECT WHAT WE THINK WAS NOT RIGHT, IF GIVEN THE CHANCE. I’M GLAD I GAVE HARR A SECOND CHANCE AND I TOO WAS GIVEN A SECOND. I GOT THE VEHICLE THAT TRULY FITS ME AND MY PERSONALITY FOR A PRICE THAT WAS TO MY SATISFACTION. RICH AND PAT MADE SURE THAT I WAS A SATISFIED AND HAPPY CUSTOMER. More

In our search for a new SUV that would fit the needs of our growing family, we went to many dealerships and had not found something that was close to perfect. We had certain features we knew we wanted - le our growing family, we went to many dealerships and had not found something that was close to perfect. We had certain features we knew we wanted - leather, 3rd row, all wheel drive. Every other dealer tried to up-sell us into a package that really didn't fit our budget. However, our experience with Dean at Harr Dodge was completely different. He worked with us to get us everything we needed without adding in features that weren't important to us. He listened to our needs and we were able to find the perfect Dodge Durango for our family. I would absolutely recommend Dean at Harr Dodge, Jeep, and Chrysler to all of my friends and family searching for the perfect car. There were no high pressure sales techniques, he just took the information we gave him, gave us a fair price for our trade and got us the car we were looking for. In addition, our work with Paul in finance was fast, friendly, and professional. He was able to find us a great rate for the loan and helped us protect our investment with a warranty that fit our needs and our budget. More

I definitely had a great experience in buying my first car! Dean defintely was friendly and welcoming employee right when I stepped out of the car. I first chose the Dodge charger, but that didn't have AW car! Dean defintely was friendly and welcoming employee right when I stepped out of the car. I first chose the Dodge charger, but that didn't have AWD than Dean showed me the Jeep Compass 2011. I absolutely fell in love with the car. I would recommend those who are looking for a new car or even pre-owned to come to Harr Chrysler Jeep Dodge! Today, I went to get my registration after work and it was a little late and still took my car in for the sticker. Great customer service from Dean as well as the fellows from Quick Service. Thanks for a great experience Dean and Harr Chrysler Jeep Dodge! More

Dean was very help full not at all pushy. Listened to what we were looking for, gave us nice options and had excellent follow through after the sale! Sales manager A.J was very help full and fair in trad what we were looking for, gave us nice options and had excellent follow through after the sale! Sales manager A.J was very help full and fair in trade in allowance and suggesting a truck that would work for all my needs. Jay did a straight forward job in the final paperwork ( No hidden costs) All and all the HARR staff was great to deal with and we will return again! More

Adrian Kopacz and Brett Starboard were a pleasure to work with. They worked hard to locate and deliver me a 2011 Chrysler 300C Blackberry Pearl AWD sedan which is an absolutely superb car. Chrysler now has a with. They worked hard to locate and deliver me a 2011 Chrysler 300C Blackberry Pearl AWD sedan which is an absolutely superb car. Chrysler now has a line up of outstanding cars and Harr is an excellent dealer to do business with. I couldn't be more pleased with my buying experience. More

My overall experience with Harr was very good. My salesman Adrian was very helpful and attentive. Paul worked to get me the same % rate as my credit union-I was very happy with that also. I drove out salesman Adrian was very helpful and attentive. Paul worked to get me the same % rate as my credit union-I was very happy with that also. I drove out to Worcester from the North Shore to pick out the Jeep and do the paperwork on a Wednesday and Adrian delivered it to me on that Friday!!! Thank you again!! I love my new Jeep Liberty and will recomment this dealer. More

In the past several years that I have purchased new vehicles I must admit that I normally dread the experience. I consider myself an informed shopper and I generally know what the I am looking for prio vehicles I must admit that I normally dread the experience. I consider myself an informed shopper and I generally know what the I am looking for prior to my arrival and brace myself for the fast talking slimy sales guy and shady looking sales manager who is far to busy too talk me, after all I am only planning on spending a mere $30,000 Why wouldnt he want to keep me waiting. In the end he is the one that attempts to screw me on my trade. And if I dont cut a deal under his terms he looses my keys so I can't leave while the sales guy hounds me about the great deal they are giving me. However, our experience at Harr with Dean was fantastic to say the least. We were treated both friendly and professionaly. The total experience was not only acceptable but in fact pleasant. No high pressure sales tatics, no fast talking sales guy. We were able to go on a nice long unescorted test drive. We felt like we received a fair offer for our trade and we felt totally informed about the selections of options and features alloted in the model we were looking at. Dealing with Brett Starbard the GSM was a pleasure as well. Between the 2 of them they have renewed my faith in new car dealers and made our purchase experience a pleasure. I will actually look forward to working with these gentlemen during our next car purchase in the years to come. More