After an estimated 1 hr wait for my scheduled oil change, I was told there would be an additional 2 hrs for my thermostat replacement if I chose to do the work today. I chose to stay, and was greeted by an employee taking orders for lunch (complimentary with service stay) I was delighted as I was on my third bag of freshly popped popcorn in the waiting area.
I had a pleasant stay and was delighted to see my sons bowling coach working as a sales rep Danyelle, super sweetheart. Lanre was also pleasant to chat with too.
My Jeep was ready with minutes to spare and Josh made my exit very easy and what a joy to talk to and answer and questions I had regarding my service and others offered. I will certainly be back for my Jeep to be detailed before it’s next service appointment.
Thank you to the service department and the video of service and added surprise.
Thank you to the whole Harr Staff for Friendly Sevice with a Smile!
AAA Regional Travel Agent