Harr Chrysler Jeep Dodge

Rick was one of the greatest salespeople I have ever dealt with. He should be commended for his outstanding personal attention to every detail of this transaction. Rick even went so far as to spend tim dealt with. He should be commended for his outstanding personal attention to every detail of this transaction. Rick even went so far as to spend time with us after the sale to explain the electronic equipment on the dashboard. Thank you. Joe & Sue Laramee (2011 Grand Caravan Crew purchase) More

I was looking for a no-hassle, no-nonsense dealership where I could obtain a quality pre-owned vehicle. As far as I can tell from this point in time the Harr dealership has fulfilled all of those criter where I could obtain a quality pre-owned vehicle. As far as I can tell from this point in time the Harr dealership has fulfilled all of those criteria. The pre-owned vehicles they sell go through an extensive evaluation and the dealership is highly concerned for the client's overall satisfaction. More

The employees are very friendly and the price of the vehicle was very good. I wasn't sure if I was going to buy a vehicle, but Harr employees worked very diligently and professionally with me until vehicle was very good. I wasn't sure if I was going to buy a vehicle, but Harr employees worked very diligently and professionally with me until I felt comfortable enough to buy. I was very surprised to drive off with the vehicle the same day (just a matter of hours from initially walking in the dealership doors)! I am very happy and satisfied at this point. More

We stopped to look at trucks. We were specific about wanting the 0% financing. Rich showed us the 2010 leftovers and one was close to what we wanted, a few unneeded extras though. We discussed the tra wanting the 0% financing. Rich showed us the 2010 leftovers and one was close to what we wanted, a few unneeded extras though. We discussed the trade-in. They noticed that my husband was wearing a USMC hat and offered a military discount...our son is in the service. We were close to agreeing on a price and asked for a quote on a 2011 truck without the extras. The manager offered to deduct the price of the features if we would close the deal on the 2010. This was the 1st time I left a dealership feeling like I got a decent deal on a new vehicle. Thank you! More

This is as nice a dealership as I've encountered. Professional, helpful and realistic. We got this car because ofhow well we were reated both before and after we bought our last one. They are consist Professional, helpful and realistic. We got this car because ofhow well we were reated both before and after we bought our last one. They are consistent and good. We would highly recommend them to others and plan to get our next car there as well. More

I had an excellent experience with Harr. I was in the market to purchase two Jeeps. I had been to other dealerships but was not comfortable with the staff, the price, or the service. Nathan Murphy did market to purchase two Jeeps. I had been to other dealerships but was not comfortable with the staff, the price, or the service. Nathan Murphy did an exceptional job in answering my questions and guiding me through the process. I will certainly be back in the future to purchase from Harr. It was the best experience I have ever had with an auto purchase! More

Nathan was great to deal with before, during, and after the sale. Every part of the sales process was free of stress. I appreciated the honest way that we were treated and the no-pressure approach. He l the sale. Every part of the sales process was free of stress. I appreciated the honest way that we were treated and the no-pressure approach. He listened to what we wanted for a vehicle and was able to provide what we wanted. More

I came to Harr Chrysler Jeep Dodge to look at a 2003 Dodge Grand Caravan that was advertised. This was to be a second vehicle that I would use for work. My budget was fixed and low! I need a good look Dodge Grand Caravan that was advertised. This was to be a second vehicle that I would use for work. My budget was fixed and low! I need a good looking, reliable mini van. Richard was happy to work with me and showed me several that they had available. The one I wanted and the one that would work for my budget had some body damage that was a deal breaker for me. Richard got the business manager, the used car division manager and even the manager of their body shop involved on a snowy Saturday afternoon. Every one was professional, knowledgeable and most important willing to make me a happy customer. They agreed to repair all the body damage, replace the rear bumper cover and replace the hood which had rust. They all went beyond what I expected. The van was like new within less than a week! Richard and the Harr Team made me a happy customer. More

I found that working with this dealership was extremly pleasant. Nathan and Brian that I dealt with answered all question and explained everything very well. I would recomend this dealership....no probl pleasant. Nathan and Brian that I dealt with answered all question and explained everything very well. I would recomend this dealership....no problem!!! I live in Woonsocket RI and the dealership was about 35 miles away, but no problem well worth it. More

My experience with Harr was awful. I went in looking for a used or new Jeep Wrangler that I could afford. During my first visit I talked with Mike about what options I was looking for and how much I was wil a used or new Jeep Wrangler that I could afford. During my first visit I talked with Mike about what options I was looking for and how much I was willing to spend. He showed me some options and we test drove one but I left without making a decision so I could shop around. He called me several times about other vehicles he thought I might be interested in, and one evening I went down to talk to him about them. When I arrived I asked to see Mike however he had already left for the day. The sales manager Brett said that another salesman, Lee could help me. I felt uncomfortable dealing with a different salesman that didn't know what I wanted. He showed me the vehicles that Mike had mentioned to me and I was somewhat interested with one in particular but was unsure if I could afford it. I sat down with Lee to discuss financing. I had an idea of what I could spend and in order to find out if I could afford this vehicle I was pressured into signing a contract and depositing $200 with the understanding that this contract was so they could check my credit and was assured by Lee and Brett that I could get my money back if I couldn't purchase it. I specifically asked them several times before signing. The next day Lee called and said that the finance manager Paul had gotten some numbers and I should come in to talk with him. I went in that night. He showed me what he had come up with and it was more than I had wanted to spend. After trying to make a deal and deciding I needed to think about my options, I asked Paul if I could get my deposit back if I didn't agree to any of the deals, and he said yes. The next day I called Lee and left him a message to let him know I didn't want to make a deal and I wanted my deposit back as I was promissed and asked for him to call me back to let me know when I could come and get it. He never returned my call. I went in that evening to find out when I could get my money back was rudely turned away by the sales manager Brett. Even my friend that was with me was appalled by the way he spoke to me. I went back again later that night with my boyfriend and another friend who had dealt with Harr before. We ended up arguing over the situation, during which I was actually given a copy of the contract I had signed, and ended up leaving without my money. After having some time to review the contract I realized that it was incomplete and they clearly had the intention of adding to it after it was already signed, which is fraud. I attempted several times to contact the general manager about this issue but was given no reply. This experience cost me six visits, numerous phone calls, and $200. I will never go to Harr again and neither will any of my friends or family. More