Harr Chrysler Jeep Dodge
Worcester, MA
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Made an appointment to see a vehicle and drove over an hour to get there only to be told that the vehicle I had an appointment to see was sold hours before I arrived and nobody had the decency to call. To hour to get there only to be told that the vehicle I had an appointment to see was sold hours before I arrived and nobody had the decency to call. To make matters worse while there I requested a price for my trade and what they offered was a joke and an insult. Quite possibly the worst experience I have ever had at a dealership. If I could give zero stars I would. Spend your hard earned money elsewhere More
Purchase 2019 Jeep Wrangler Rubicon looked for a specific Jeep 2019 Rubicon from over 6 dealers for over a month, finally I found Harr (I wish I had found them sooner!) and they said th looked for a specific Jeep 2019 Rubicon from over 6 dealers for over a month, finally I found Harr (I wish I had found them sooner!) and they said they could get it, and they did :). I couldn't be happier. It was painless, speedy and no pressure. It was a blessing to have Daynelle as my sales rep. She will go above and beyond to make sure you are happy. The finance manager and everyone there were fantastic. I couldn't ask for a better experience. I will be buying my next Jeep at Harr. More
Oil change was completed in a timely manner... I did have an appt. But sometimes that doesn't matter. I am very busy with my kids and I was in and out in no ti was completed in a timely manner... I did have an appt. But sometimes that doesn't matter. I am very busy with my kids and I was in and out in no time. More
Engine Light Worries With An Oil Change After an estimated 1 hr wait for my scheduled oil change, I was told there would be an additional 2 hrs for my thermostat replacement if I chose to do After an estimated 1 hr wait for my scheduled oil change, I was told there would be an additional 2 hrs for my thermostat replacement if I chose to do the work today. I chose to stay, and was greeted by an employee taking orders for lunch (complimentary with service stay) I was delighted as I was on my third bag of freshly popped popcorn in the waiting area. I had a pleasant stay and was delighted to see my sons bowling coach working as a sales rep Danyelle, super sweetheart. Lanre was also pleasant to chat with too. My Jeep was ready with minutes to spare and Josh made my exit very easy and what a joy to talk to and answer and questions I had regarding my service and others offered. I will certainly be back for my Jeep to be detailed before it’s next service appointment. Thank you to the service department and the video of service and added surprise. Thank you to the whole Harr Staff for Friendly Sevice with a Smile! Brenda Wood AAA Regional Travel Agent More
Never disappointed Always great service. Very quick clean and always friendly service. Let you know if there is a problem or if something needs attention. Would buy here Always great service. Very quick clean and always friendly service. Let you know if there is a problem or if something needs attention. Would buy here and service here anytime. More
Unsurpassed Service Department I had a problem with the rear lights on my Challenger. The Brian Strong had a replacement kit in one day. Scheduled service for a convenient time and I had a problem with the rear lights on my Challenger. The Brian Strong had a replacement kit in one day. Scheduled service for a convenient time and installation completed in 30 minutes. They even offered me a complementary lunch while I waited. I've dealt with a lot of Service Department over my 50 years of driving, and have never been so pleased. Thanks again to Brian Strong and the Harr Service Team. More
Speedy and friendly service We had a great experience working with Danyelle at Harr! She found us exactly what we were looking for and made the whole experience painless. We woul We had a great experience working with Danyelle at Harr! She found us exactly what we were looking for and made the whole experience painless. We would definitely recommend her to anyone looking for a new or used car. More
Service Great Service. Highly recommend Harr no hassles easy to deal with. Jake was very helpful and nice. Highly recommend. Fast and easy service. Great Great Service. Highly recommend Harr no hassles easy to deal with. Jake was very helpful and nice. Highly recommend. Fast and easy service. Great job! More
Liz Blair I've never ever had a more pleasant car buying experience untill I came to Harr jeep and I came to Harr because of Elizabeth Blair she is definitely t I've never ever had a more pleasant car buying experience untill I came to Harr jeep and I came to Harr because of Elizabeth Blair she is definitely the best salesman I've ever had the pleasure of working with and I hope Harr realizes how valuable a Jem she is and values her hard work and dedication as much as I do thanks again Liz for all your hard work signed Tracy Banks a very satisfied customer More
Poor communication My van needed a new spoiler and it took almost two weeks for the part to arrive. There was very poor communication throughout. I have let the service My van needed a new spoiler and it took almost two weeks for the part to arrive. There was very poor communication throughout. I have let the service manager know. More

