Harr Chrysler Jeep Dodge

Good service on my Jeep Good work on my Jeep. Under warranty and at 11,000 miles, I had an "Electronic Throttle Control" Service light come on. I brought it in and they pro Good work on my Jeep. Under warranty and at 11,000 miles, I had an "Electronic Throttle Control" Service light come on. I brought it in and they provided me with a free rental loaner vehicle while my Jeep was serviced over a two day period. I'm happy that they were able to restore the Jeep to good working order. I am hoping that this is not an indication of reliability as this is the third issue in a year (computer software update so no one could hack it, and s tailgate wiring harness bundle replacement. Here's hoping Jeep has it together and this dealership stays focused on good customer service. More

Just wanted to order a new jeep Recently I went into this location with my husband to order a new 2016 Jeep. I explained everything I wanted and explained how we wanted to order one. Recently I went into this location with my husband to order a new 2016 Jeep. I explained everything I wanted and explained how we wanted to order one. The older gentlemen helping us kept bringing us jeeps that were similar to what we wanted but did not have everything I wanted. At one point he tried convincing us to buy this one jeep and explained how the painted hard top was only 1100. After I questioned him multiple times if he was sure that was the price (knowing it wasn't) he went to his parts guys to confirm. When he came back to the desk..not only did he not have a specific price but he had another jeep that didn't have everything we were looking for. We went in there to order a new jeep, and find out what they would give us for our current Jeep. It could have been that simple, It felt like this guy was doing everything he could to sell us other jeeps. Fast forward a little.. Waiting for the guy to appraise our current jeep and the salesmen is asking all these questions. Do we owe on this jeep? How much do we owe on this jeep? Goes on about how they've sold jeeps that were older for certain prices etc. When my husband stated they don't need to know how much we owe on the jeep the salesmen explained how he was just going to write it on the back of a paper.... Why? When he didn't get his answer, he went back to the desk to tell the person we wouldn't tell him what we owed. It got to the point where we were so annoyed because we were being lied to & xxxxxx around that we just left. More

Great Service Had 4 recalls on my Ram 1500, Harr took the truck right on time , and did the recall issues and had me back out right on time. Had 4 recalls on my Ram 1500, Harr took the truck right on time , and did the recall issues and had me back out right on time. More

DO NOT GO TO THIS DEALERSHIP!! THEY ARE TERRIBLE!! This dealership is a bate and switch shop, they are absolutely the highest degree of con artists you can find. Renee Caldwell has absolutely zero char This dealership is a bate and switch shop, they are absolutely the highest degree of con artists you can find. Renee Caldwell has absolutely zero character and has no honor. She is the worst product specialist that I have ever worked with and I have worked with quite a few in my day. I would by no means ever say this about someone if it absolutely wasn't deserved but she totally earned it. She is manipulative, distorts the truth, is evasive and not helpful at all...remember the CUSTOMER should come first NOT YOUR EGO. George L. More

Perfect Pricing? The price on the Cherokee that I selected was fine. I wouldn't say it was great but it was fair enough. The people with whom I dealt were okay too; no The price on the Cherokee that I selected was fine. I wouldn't say it was great but it was fair enough. The people with whom I dealt were okay too; not great but okay. The problem came with the attempt to trade in my car. They provided me with three quotes from three services that value used cars, averaged the three and showed me that amount. They rated my trade in as "good" and then reduced the amount offered for my trade in by $700.00 because the car had some "scuff marks" that they would have to be repaired before they sent it off to auction. Huh? The amount those sites come up with assume some wear (i.e. the "good" as opposed to "excellent" or "poor" rating). So, the averaged amount that they offered assumed a little wear and tear. Also, who would do 700 dollars worth of work to a car worth only 6000? So, I asked for more for my trade; I assumed that if they wanted to put 700.00 in it that my car was worth a good bit more than they offered. We couldn't agree on a price so I left. Maybe they threw that 700.00 in to give themselves a little negotiating room? I don't know but I do know that it left a bad taste in my mouth. I bought a Jeep from Herb Chambers later that day and it was an excellent negotiating experience; I got a better price for a vehicle with more options and I left Herb Chambers feeling great. More

BEST CAR BUYING EXPERIENCE EVER I came in and met with one of the product specialists (Andrew Lemovitz). He was friendly and polite. We were looking for something specific and rare. I came in and met with one of the product specialists (Andrew Lemovitz). He was friendly and polite. We were looking for something specific and rare. Andrew spent the time to search the area to find this exact car we wanted. He also suggested ordering right from the factory. That is the way we went to order. We were a little late on 2015 orders so back to the drawing board. Andrew then kept following up with me and finally found what we were looking for and just added a factory hitch to it when it arrived. I have been driving my Jeep Cherokee now a couple of weeks and I love it. I love the no pressure to buy at Harr makes it easier and faster. Thank you Andrew for all your hard work. More

Great service Brenden is awesome and always keeps me informed of the progress. It is very convenient to drop off my car in the morning as I work right across the st Brenden is awesome and always keeps me informed of the progress. It is very convenient to drop off my car in the morning as I work right across the street. More

All round great experience and satisfaction Everything done as requested on time and to my satisfaction. Car was returned Clean and all work done to my satisfaction The staff were all courteou Everything done as requested on time and to my satisfaction. Car was returned Clean and all work done to my satisfaction The staff were all courteous /Professional and seemed genuinely interested in my problem. Happy as a pig in mud More

Purchase of my 2012 cadillac I was very pleased with this dealership! Very professional and relaxing experience from my salesman Steve right through to the financing! I want to th I was very pleased with this dealership! Very professional and relaxing experience from my salesman Steve right through to the financing! I want to thank you all for your help, and professionalism as well as customer service!! Very satisfied and it was a very smooth and relaxing purchase! I would definitely recommend you to a friend! I have sold vehicles myself, and I was VERY pleased with the way they handled my trade and guided me through to my purchase!! Thank you everyone involved!! You have me faith again in purchasing a new vehicle! More

Excellent Service I was very happy with the service this visit. My car was ready before estimated time. Car was clean. I will be back for next service or any other ser I was very happy with the service this visit. My car was ready before estimated time. Car was clean. I will be back for next service or any other service on my jeep. More