Haselwood Volkswagen Hyundai
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 974 reviews
The best experience buying a car! My sales rep was Emily Mitchell. I am 60 years old and have bought many cars. None of them were pleasant experiences and many were stressful. My ex My sales rep was Emily Mitchell. I am 60 years old and have bought many cars. None of them were pleasant experiences and many were stressful. My experience was feeling bullied and intimidated nearly every time. Emily was patient, knowledgeable, helpful and spent time showing every car I was interested in with no pressure. I highly recommend this dealership to anyone buying a car! More
Fast and efficent very nice Very happy with dealership. A lot of good team work. Very nice experence with Cameron and Ilove my New Tiguan. I would recommend the dealership to my Very happy with dealership. A lot of good team work. Very nice experence with Cameron and Ilove my New Tiguan. I would recommend the dealership to my family and friends More
Honest and considerate We wanted to buy a new car but we were unsure of want features we wanted or needed. Luke was very patient with us and did an incredible job showing us We wanted to buy a new car but we were unsure of want features we wanted or needed. Luke was very patient with us and did an incredible job showing us all the features available on the 2018 Sonatas. He explained benefits of each feature and taught us how to use them. Price was great and he helped us understand which dealer and Hyundai incentives would best meet our needs. We would highly recommend this dealership and Luke Buchanan! More
A stress-free experience I am an older single woman and have purchased a few vehicles in the past with different dealers. Unfortunately, with one dealer in particular, I exper I am an older single woman and have purchased a few vehicles in the past with different dealers. Unfortunately, with one dealer in particular, I experienced disrespect because I was a female buyer and insulted by the the sales manager who presumed I didn't do my research.. not only on my trade-in but also on the new Tucson. So when I came to buy a new Hyundai from Edwin Hiltabrand @ Haselwood, I was mentally prepared for yet another similar stressful experience. However. I was pleasantly surprised by how stress-free Edwin made the whole experience! He respectfully listened to what I was looking for in a new model and was patient and helpful with answering any of my questions. I felt respected as a female buyer!!. He presented me two different Tucson models and was very helpful in explaining the differences between them. I appreciated that there was no pressure to buy. I am now thoroughly enjoying my 2017 Sport model! This is my second Tucson. All in all, I would highly recommend Edwin @ Haselwood Hyundai. I also feel that Jim Loescher, finance manager deserves a honorable mention. He actually made the whole paper signing experience enjoyable!! He too made me feel respected as a female buyer. When I texted him with questions,, he responded promptly..as did Edwin also. Lora Zinter with Internet Sales also deserves recognition. She is the first contact that I made with Haselwood online. She was prompt and helpful with answers to my questions. I was also impressed that the sales manager also made an effort to introduce himself to me. More
Best car buying experience I’ve ever had the most amazing staff you will ever meet!!! I felt so comfortable buying a car from them and they made sure my car was perfect the most amazing staff you will ever meet!!! I felt so comfortable buying a car from them and they made sure my car was perfect More
My new place to send car buyers! Worth drive from Seattle! The three main people I dealt with (see below) were absolutely wonderful. The selection was optimal. The pricing was unbeatable. My sales associate The three main people I dealt with (see below) were absolutely wonderful. The selection was optimal. The pricing was unbeatable. My sales associate, Luke Buchanan, was an absolute delight. I have never had someone take so much time to make sure that I completely understood how the car worked, who tolerated my indecision among models, and was both far more informed than any other dealer I've encountered but equally as kind and sympathetic. He really knew the car inside and out, and he really knows how to treat people. This made the experience much better than I anticipated. I also dealt with Jim Loescher, who was honest about the value of my trade-in but willing to do whatever he could to enable me to buy the car. Lora Zinter, a manager, was the representative with whom I interacted the most prior to the sale. Lora was incredibly patient with my need to research and compare across dealerships, and even with my difficulty making decisions and hesitation buying. I had a competitive offer from another dealership and nonetheless gave my business to Haselwood largely because of the relationship and trust I built with Lora. I heartily recommend this dealership (including because they can help you try other brands of cars because they are a large multi-brand complex) for value, but honestly, Luke and Lora provided truly outstanding service! More
General impressions Haselwood showroom: The architecture creates a sense of space and brilliant light, it's modern, sparkling clean, with a built in ease for movement, n Haselwood showroom: The architecture creates a sense of space and brilliant light, it's modern, sparkling clean, with a built in ease for movement, negotiating and viewing the selected vehicle. The sales staff were personable, knowledgeable of their vehicles, well versed in communicating complex technology. Luke Buchanan was our main point man and he exemplified these attributes plus he was proactive in bringing us back in to offer an acceptable deal which we were able to accept. Many thanks to all with whom we worked. More
It was Awesome! I want to thank Kirsten who helped me and my family drive away in our new Jetta. I couldn't ask for better customer service and Amanda in the finance I want to thank Kirsten who helped me and my family drive away in our new Jetta. I couldn't ask for better customer service and Amanda in the finance was superb Alex and Lauren thank you on a scale of 1 to 10 I give you all a 10 plus. Buying car can be stressful but my experience at Haselwood VW was relaxed and meant to be. Thank you Adam More
Love My New VW Atlas Due to an unplanned engine problem with my last car, I went new car shopping a few years earlier than I originally planned. Luke was our sales associ Due to an unplanned engine problem with my last car, I went new car shopping a few years earlier than I originally planned. Luke was our sales associate at Haselwood VW. He was very knowledgeable of the vehicles we looked at and their features, helped guide our decision for a new vehicle based on my family's desires and needs, and was patient as I weighed our options for purchase. I have had great experiences with Haselwood VW's service department in the past with Lori being my go-to service representative. Luke now has my trust with new car sales. I will definitely recommend friends and family to Haselwood VW, and to the new VW Atlas. I wish VW would have released an SUV like this years ago. Better late then never. More
Stress free I came in to check out a used vehicle and there were a couple more i wanted to test drive. They have a good amount of inventory that our sales luke wa I came in to check out a used vehicle and there were a couple more i wanted to test drive. They have a good amount of inventory that our sales luke was able to pull out those cars. It was nice to test drive them all to come to the final decision. I am glad that i went there and got my crv! Loving that car more and more everyday More