I began my purchase process over the internet. Kia McDonald answered my request for a price promptly and courteously for multiple vehicles that met my request. The next day Greg Palmer contacted me and answered questions about the availability of Hyundai's 0% financing. We scheduled a time for a test drive and my wife and I put on our masks and glasses and went to the dealership. Social distancing is the rule of the day and that was in full display at the dealership - very much appreciated.
Greg was great. He answered all of our questions including how to pronounce Hyundai. He had a car available for a test drive. He demonstrated all of the Santa Fe's features and we had a pleasant test drive. My wife and I were sold on the Santa Fe so we drove to the back lot and picked out the vehicle we wanted to purchase.
We then met with Jack Stevens (Sales Manager) and agreed on a price quickly (having already received a price on line made this easy).
We then met with Jeremy Koehn from Finanace. He verified we qualified for the 0% financing and went through the paperwork. Jeremy was very pleasant to work with.
Then we were back with Greg. He went over the vehicles features, warranties, etc... and off we went. Our new car was prepped while we were in finance and was waiting for us.
From our arrival to the time we drove our new car home was about 2 hours. The entire process was pleasant and low pressure. Everyone we worked with were experienced "car People" and new their jobs well. Hyundais (and Genesis for that matter) are great vehicles and great values - with great warranties. 3 years of free maintenance is also really nice, Need a new car? Check them out.
In the few days since we purchased our new car we Greg has contacted us a couple of times to see if we have any questions. Nice touch.