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Hatfield Buick GMC - Service Center

Redlands, CA

4.6
374 Reviews

374 Reviews of Hatfield Buick GMC - Service Center

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October 30, 2023

I already did this but offered some constructions. I am not able to change my review no matter how many times you ask me. Your paper printout showed two different tire pressure readings with both More

by BANTAFIVE
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Here at Hatfield Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (909) 793-3238 to discuss ways we can better serve you in the future.

October 29, 2023

They always keep me well informed in a timely manner and are very supportive in my decisions. More

by SMARKS7608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Hatfield Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 29, 2023

They have a very flexible service schedule, which allowed me to get my vehicle in and service without any issue More

by sfoltzz28
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2023

Adrien is always cheerful and up to date. He handles our requests efficiently and quickly. He also has a very clean shop. More

by blemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Hatfield Buick GMC responded

Blemann, thank you so much for your positive comments about Hatfield Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2023

We went to 6 previous dealerships with no results. This dealership was spot on! Thanks More

by flylink76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod
Oct 31, 2023 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Hatfield Buick GMC and we hope to see you again.

October 27, 2023

This is my first time getting Buick am so happy service is great a lot of people ask me I said you guys are great car is great More

by ehargee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 23, 2023

Ordered a truck from Rod and everything went smooth and according to plan. Truck arrived and delivery was seamless and perfect. I would not hesitate to recommend Hatfield to a close friend or anyone else l More

by brianmarkey
Recommend Dealer
Yes
Employees Worked With
Rod
Oct 24, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!

October 22, 2023

Adrien is friendly and prompt with arranging service for my car. Everyone at Hatfield is great to deal with. I plan on having my Buicks serviced at Hatfield in the future. More

by mlm11980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

October 08, 2023

Excellent job Very courteous Great staff I will definitely return for my next repair job More

by Nzanaty1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

September 16, 2023

You guys did an excellent job. I only waited 45 minutes for my oil change. More

by stvnurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

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