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Hatfield Buick GMC
Redlands, CA
633 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 500 service reviews
June 20, 2026
Everyone was great and very respectful of my needs. I’m older and have new financial problems. Thank you I’m older and have new financial problems. Thank you More
by CDIMESA
Verified Customer
June 19, 2026
Our 2021 Chevy Equinox that was purchased USED from Hatfield Buick/GMC dealership in Redlands developed some kind of Transmission issue several weeks ago. Hatfield's service dept and service writer, Al Hatfield Buick/GMC dealership in Redlands developed some kind of Transmission issue several weeks ago. Hatfield's service dept and service writer, Alex discovered the problem and while it took some time for them to get warranty approval, the fix was completed in a timely manner. As always, great service, quality products and courteous treatment. Thank you Mr. Hatfield. Respectfully, Larry & Sue Macri, Yucaipa More
by S-10 pick up fan
June 19, 2026
Outstanding customer service before and after the sale. I've purchased five vehicles from Hatfield and happily return for sales or service. I've purchased five vehicles from Hatfield and happily return for sales or service. More
by MSTARR777
June 11, 2026
Personable, Knowledgeable, Respectful The waiting room is clean and stocked with coffee and water etc is clean and stocked with coffee and water etc More
by J1959S
June 05, 2026
Alex was helpful and courteous he even had my truck washed. The service was the same as always. washed. The service was the same as always. More
by DLWOLF1000
June 01, 2026
They were very helpful and listened to my needs. I will be sure to go there for any of my future needs. I will be sure to go there for any of my future needs. More
by GRAMIREZX4
June 01, 2026
Service Department is spotty. Communication is not a strong point. Vehicle waits are sometimes lengthy. Past what is promised. It’s close otherwise I’d try elsewhere Communication is not a strong point. Vehicle waits are sometimes lengthy. Past what is promised. It’s close otherwise I’d try elsewhere More
by ENGCOCAP
Employees Worked With
May 30, 2026
Attentive, detailed. Listens to the customer. Does not try and sell what you don't need. Listens to the customer. Does not try and sell what you don't need. More
by RICHL1107
May 26, 2026
Alex and Adrien are always courteous and efficient, no complaints from me, just service as it should be. complaints from me, just service as it should be. More
by BHAROLD
Employees Worked With
Other Employees :
I don't meet the mechanic but thanks!
May 25, 2026
Honest and trustworthy. Service advisors are top notch. Mickey Heaton .makes buying a vehicle very easy and stress free. Service advisors are top notch. Mickey Heaton .makes buying a vehicle very easy and stress free. More
by SCRATCHY862
