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Hatfield Buick GMC - Service Center

Redlands, CA

4.6
374 Reviews

374 Reviews of Hatfield Buick GMC - Service Center

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August 30, 2023

Great customer service, efficient, Service front desk is always helpful, sales lady was super patient with even I was just looking around in the show room More

by infantryman3792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2023

Didn’t have to wait for appointment and was out of there in on time. Good job. More

by RMARTIN1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2023

Staffs are professionals and helpful. Waiting area and restrooms are clean. Wish there's a carwash after the service tho... More

by sarah.cuizon1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 27, 2023

Service and personal attention is fantastic . Thankful for the help I have received at Hatfield. I will not go anywhere else.. More

by rlazar101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Adrian is outstanding. Exemplary of a great service manager. He communicates very well. I have watched him deal perfectly with some difficult customers. Hatfield Buick More

by bchapin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

August 25, 2023

Wonderful customer service. I liked the fact that I was always updated on the progress of my vehicle More

by sweetvcatering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

Great service and a really Easy process start to finish. The buying process and service department were great! More

by NCharette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2023

Mickey worked over and above to get us the truck we wanted. He also helped us with the new electronics, paired our phones, etc. We have worked with Mickey before on previous purchases and he is patie More

by DEANNPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

August 22, 2023

Great Service, friendly staff and quality work. Can’t bet that. It was an excellent experience. More

by pld20130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 26, 2023 -

pld20130 responded

Thanks.

August 21, 2023

Hatfield does quality work and are familiar with our vehicles. We trust sales and service to be honest and fair. More

by VOSSJWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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