Hawk Cadillac of Joliet

Overall from sales to service department Has always been Overall from sales to service department Has always been a great experience. I just traded in my 2010 SRX for a new 2013,SRX Love Jim (Big Red) Overall from sales to service department Has always been a great experience. I just traded in my 2010 SRX for a new 2013,SRX Love Jim (Big Red) and Jason who is now General manager those two are the best our whole family and also our business has either bought or leased our vehicles from them. They're THE BEST !!!! More

James took his time with us and did his very best to find James took his time with us and did his very best to find exactly what we wanted. He explained to us how everything works and will always be their James took his time with us and did his very best to find exactly what we wanted. He explained to us how everything works and will always be their to answer our questions. Thank-you. More

The first time my husband and I visited Bill Jacobs (Joliet) dealership we were greeted by Mr. Raul Rosario. We asked him we were looking for a Sierra Denali we had seen online and unfortunately it had (Joliet) dealership we were greeted by Mr. Raul Rosario. We asked him we were looking for a Sierra Denali we had seen online and unfortunately it had been sold to someone else right before we arrived. Even though the Sierra Denali was sold Raul was very helpful. He took our information and would contact us when he came across the same brand vehicle or something similar to that brand. My husband and I kept searching online to find something we would be interested and we came across a SUV Trailblazer that cough our eye. We went back for the second time to see Raul and unfortunately the SUV was sold 20 minutes before we got there. Raul was very nice and had us look at a GMC Terrain that was similar to what we were looking for. The GMC Terrain was not spacious enough for my husband. Once, again we went back home and my husband did some more research and came across a Hyundai Sonata and a Cadillac DTS. The Sonata and Cadillac was not what we were looking for but it did fit our needs.This time I called Raul and asked him if he could have them ready for us to take them for a test drive. Well when we got there the Sonata was sold but the Cadillac DTS was still there. Well we tested the Cadillac DTS. The Cadillac was very spacious but, I was just not quite convince with the Cadillac. While we were still there we came across a Buick Lucerne. We took the Buick out for a test drive. My husband was really impressed with the Buick. He felt comfortable which was my main concern. The Buick is spacious enough and has enough space in the trunk for my sons stroller. I have to say I was quite surprise how my husband and I went in looking for a Sierra Denali and left home two weeks later with a Buick Lucerne. Overall Raul was very helpful and very nice. He gave my son some coloring sheets and crayons to entertain him while he was taken my personal information. Later on he brought back my son some popcorn and kept offering my husband and I a cup of coffee or water. I will surely be recommending Raul to my family and friends. My husband and I left Bill Jacobs with a Buick Lucerne. Raul gave us 3 months of On-Star for free and 2 years worth of maintenance on the Buick. More

Mindy and Josh were great overall. Just took way to long to get the deal compeleted and me off the property. The issue was they did nt have enugh staff working today, was the consensus. Mindy has sold me m to get the deal compeleted and me off the property. The issue was they did nt have enugh staff working today, was the consensus. Mindy has sold me more Chevys than I can remember. She is thorough, friendly, engaging, honest and very sincere in her dealing with me over thee many years. I will continue to buy cars form her, and recoomend other customers as well. More