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Hawk Cadillac of Joliet

Joliet, IL

Overview
Employees
Reviews
4.5
254 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide. We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 254 reviews

June 02, 2023

Excellent service from all the employees I highly recommend Hawk dealership for Purchasing a new or used car Great experience! More

by APRILFORSHTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Hawk Cadillac of Joliet responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

Helpful
May 03, 2023

Professional, efficient, friendly customer service. . I would highly recommend Hawk Cadillac. Did not have to wait long. More

by ayamemech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi, thank you so much for your positive comments about Hawk Cadillac! Thanks again for the recommendation, and have an amazing day!

Helpful
May 03, 2023

Great Customer Service. My sales consultant John Glusak was very attentive and knowledgeable. The service department is friendly and efficient. More

by NRF249@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Glusak
Report | Print
Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 28, 2023

Have always been given courteous, professional service at Hawk. Will continue to buy Cadillacs there! Happy to hear there will soon be a stand alone Cadillac Dealership in Shorewood! More

by Lovesnewcars!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Hawk Cadillac of Joliet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi!, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

Helpful
April 16, 2023

Service was good. Personnel were courteous and polite. Waiting room was clean. Payment was quick. More

by Mike Mayr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jun 06, 2023 -

Hawk Cadillac of Joliet responded

Mike, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 16, 2023

Service was good. Personnel were courteous and polite. Waiting room was clean. Payment was quick. More

by Mike Mayr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jun 06, 2023 -

Hawk Cadillac of Joliet responded

Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Jun 06, 2023 -

Hawk Cadillac of Joliet responded

Mike, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Helpful
April 16, 2023

Your tech was the "BEST". ..yest the best I have ever experienced in my nearly 80 years. More

by PSTEVESIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi, we appreciate your positive review of your experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 12, 2023

I had to return to Hawks repeatedly to have my repairs done correctly. This never happened in the past with your service. I wonder what changed. will start looking for another place to take my car More

by WALLACE_EDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Apr 14, 2023 -

Hawk Cadillac of Joliet responded

Wallace, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service manager Bill Webb at 779-260-4270 to discuss your concerns, as your satisfaction is of utmost importance to us. Daryl Woltman Customer Care Manager Hawk Auto

Helpful
April 11, 2023

The Hawk Joliet team is extremely professional with exceptional service! I leased a new XT4, my sales consultant John G was great! He helped me find the best option that suited my needs and wants. I wa More

by NRF249@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Glusak
Report | Print
Jun 06, 2023 -

Hawk Cadillac of Joliet responded

Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Jun 06, 2023 -

Hawk Cadillac of Joliet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Director, Bill Webb at 815-773-2156.

Helpful
April 08, 2023

They charged me $29 to change the battery. I thought it was included because my coupon said $199.95. The small print said that there MAY be an installation charge & the tech never told me th More

by DENISE701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name
Report | Print
Apr 12, 2023 -

Hawk Cadillac of Joliet responded

Denise, Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Director, Bill Webb at 815-773-2156.

Helpful
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